Trust Network Product Manager
Technical Product Mgr IT
ASU, the largest state university and also re...
Trust Network Product Manager
Technical Product Mgr IT
ASU, the largest state university and also recognized as the most innovative university four years in a row by US News and World Report, is committed to maintaining the most dynamic and productive learning experience in all of higher education. The University Technology Office (UTO) is at the forefront of developing IT platforms and tools that add value to the student experience and the rest of the university as needed. Reporting to the Deputy CIO (IT Development, Mobility and Smart Cities) and as part of the UTO, this Technical Product Manager Position will contribute to the effective development, deployment and management of blockchain-related technology tools and apps, that build our Trust Network related to a Universal Learning model for student records and credentials.
The initial first phase of Trusted Learner Networks will be the productization of reverse transfer credits between community colleges; other areas of interest include high schools and skills-based entities. This individual will need to know how to look across a technology stack to create a comprehensive solution as well as interface to the appropriate functional stakeholders to instill confidence in the built solution as well as to assure achieved goals are met. Besides this position directly, UTO offers a fast-paced, energetic, technically rich environment with many opportunities to contribute toward a number of innovative initiatives.
The ideal individual for this role is dynamic, entrepreneurial and comes to the table with a toolbox of product management techniques. You will be responsible for managing cross-functional responsibilities while working closely with technical resources, functional stakeholders, Project Managers and other Product Owners to implement products and services. Your experience leading and influencing diverse teams will be an asset to this role and your ability to 'productize' necessary solutions will be critical to your success.
You will act as a point of contact and serve as the conduit between the customer community (internal and external) and the IT development team capturing the voice of the customer. You will serve as a liaison between business units (ASU UTO, EdPlus' ASU Online and the ASU Provost office, primarily the Registrar team), technology teams (including IT security), and other support teams. You will identify and help coordinate assignments of internal and external resources to meet product requirements.
Works closely and collaboratively with stakeholders to plan, direct, organize, and execute against product requirements; identifies and acquires necessary resources and coordinates efforts by all parties to ensure timely delivery of project outcomes in accordance with sponsoring source's expectations.
This is not a grant funded position and is not contingent on future grant funding.
Salary Range: Depends on experience
Close Date: 23-August-2019
•Create an outcome-driven product roadmap, including new features or improvements, based on industry-related expertise, user experience, and at the direction of key stakeholder groups
•As Product Advocate, responsible for understanding and communicating the customer needs and product vision, providing rapid feedback to technology team; steers projects to ensure delivery of business value.
•Define product initiative scope, identify clear opportunities for impact, set the goals for the product, and establish clear evaluation criteria
•Drive effective product delivery, integration, and coordination, through a highly collaborative approach and effective resourcing, budgeting, product & project and process management, communication, and reporting
•Select, engage, and coordinate where appropriate public and private partners from industry, government, and academia in the initiation, leadership and management of the product
•Utilize user-centered design, lead the development and the deployment of pilots with partners and other stakeholders
•Develop the execution strategy and product plan using an agile framework and techniques
•Work with third party vendors and brand teams to manage, prioritize and execute agreed upon deliverables
•Partner with development, project management, and leads on major projects and with the development team to understand functionality, negotiate scope, and implementation for future troubleshooting - especially on third party integration projects.
•Oversee the development of an architectural diagram that covers all end-to-end product design and development across the enterprise.
•Partner with Digital Platform Engineering team and Release Manager on tasks needing to be coordinated with releases
•Partner with Digital Analytics Manager for any reporting needs
•Oversee user experience efforts for designing solutions that are fit for purpose
•Develop interaction and journey diagrams as needed
•Verify business requirements, functional specifications and/or user stories from various technical and business units
•Manage in-person and virtual teams
Bachelor degree in Computer Engineering, Information Technology or related field and seven (7) years related experience with at least three (3) years in a supervisory role; one (1) of which is in product management, or any equivalent combination of experience and /or education from which comparable knowledge, skills and abilities have been achieved.
•Evidence of a Masters (or higher) degree in Computer Engineering or technology, or similar fields
•Experience in private or public sector, including working on or consulting on relevant and related topics (5 years)
•Experience with thought leadership regarding Product Management, including published articles, speeches/presentations in international forums, and conference participation
•Evidence of driving entrepreneurial projects, starting new teams, and identifying opportunities for impact in crowded spaces
•Experience in designing and driving medium to large-scale product design and delivery
•Experience in engaging global leaders from the private and/or public sector
•Experience with Blockchain or distributed ledger technologies
•Experience in recent digital platforms including working knowledge of CRM and Marketing Automation tools; Salesforce experience a plus
•Experience in quickly developing a meaningful perspective on internal and external issues that have organizational impact
•Evidence in having leadership skills with the experience to manage and motivate high performing, dispersed teams through volatility, uncertainty, complexity, risk and ambiguity
•Experience in presentation and facilitation skills
•Evidence of effective verbal and written language skills in English; verbal proficiency in other languages would be an asset
•Experience with connecting siloed data sources and systems using an Enterprise Service Bus; Mulesoft experience a plus
•Working experience leveraging Master Data Management concepts as part of an implementation strategy
•Activities are primarily performed in a regular, climate controlled office setting subject to extended periods of sitting, standing, walking.
•Use office equipment including a desktop computer.
•Lift up to 20 pounds.
•Clearly communicate to perform essential duties.
•Receive regular review of completed tasks.
The mission of the University Technology Office is to provide technology leadership for the New American University. The UTO helps ASU create and maintain innovative technology solutions and services that advance learning and discovery at the University.
Applicant must be eligible to work in the United States; ASU UTO will not be a sponsor for this position.
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 80,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
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