Technical Writer - Opportunity for Working Remotely

Company: Dell
Location: Denver, Colorado, United States
Type: Full-time
Posted: 17.FEB.2021


Our CompanyAt VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barri...


Our CompanyAt VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. VMware's compute, cloud, mobility, networking, and security offerings form a digital foundation that powers the apps, services, and experiences that are transforming the world. Since our founding over two decades ago, our 33,000+ employee community and ecosystem of 75,000 partners have been behind the technology innovations transforming entire industries - from banking, healthcare, and government to retail, telecommunications, manufacturing, and transportation. Every day, we work to solve our customers' toughest challenges through disruptive technologies like edge computing, artificial intelligence, blockchain, machine learning, Kubernetes, and more - to define the digital foundation that will accelerate the next wave of innovation. Ready to build? So are we. Join VMware's exciting Modern Applications Business Unit (MAPBU) Team, made up of products and services under the Tanzu portfolio. We help customers build, run, and manage their most critical applications. We build applications with velocity to run in a cloud-native environment, run open-source Kubernetes with consistency, and manage our customers' entire footprint with confidence to help them achieve their business outcomes.YouYou believe that the word 'technical' appears first in the title 'technical writer' for a reason. You love explaining how technology works and know that with complex systems, good documentation makes the difference between users floundering and succeeding. You are an amazing communicator, able to communicate complex ideas simply. You have strong technical skills and love learning new technologies. You like to collaborate, and judge your success by the overall success of the team. You are passionate about open source, and have experience with open source documentation. Above all, you're a fast & avid learner: you enjoy learning, and helping others learn. You lead by doing, and appreciate the value of achieving outcomes.The TeamAt VMware, we believe that Kubernetes, and by extension, Modern Applications, will transform the next generation of enterprise infrastructure and applications the way Virtualization and Java have in the past. Customers are looking to containers to avoid lock-in with public clouds, and the industry has aligned around Kubernetes as the orchestration engine for these containers. The complete Tanzu portfolio consists of products and services that transform how enterprises build and operate modern applications on Kubernetes. The Platform Services team helps customers derive the value of Tanzu technology to deliver container application platforms' benefits.This team will be responsible for realizing our strategic direction and accelerating customer adoption of emerging technologies and our cloud native platforms. The need to transform the data, technical designs and documentation processes requires the skills of a technical writer to help communicate to many different audience personas. We commonly encounter the following technologies in our work, and having exposure in some of these areas will be helpful:Kubernetes, OpenShift, Cloud Foundry, Docker, Mesosphere, Rancher, Chef, Ansible, Puppet, or related automation/orchestration toolsLinux - As the de facto base operating system for all public cloud providers and Modern Applications technologies, working with Linux on the CLINetworking & Security - Some of the more complicated scenarios which occur with Modern Applications projects and technologies involve both east/west and ingress/egress networking and security considerations.Reliability Engineering - A drive towards constant iteration and improvement of technologies and processes is a fundamental part of being successful with Modern Applications projects and technologies.Go & Programming - Some of our projects require building and extending tooling and projects. Go is the de facto language of cloud infrastructure, so if you've written apps in Go, that's fantastic. If you haven't, we'll help you learn Go. Having experience with any modern language is acceptable as a starting point.Cloud Hyper-scalers - Amazon Web Services, Microsoft Azure, Google Cloud experienceResponsibilities:As a technical writer/editor you will help set the team documentation strategy, processes and create documentation for technical end users, educators, system administrators, and developers. Assignments may include installation guides, user guides, API guides, release notes, education and/or enablement material, presentations and online help. You will contribute to the production of video material for VMware products.Help set team documentation strategy and establish processesGather information by working closely with architects, engineers and writersAnalyze documentation requirementsDevelop content strategies, documentation plans & schedulesDevelop technical content for VMware products in the Cloud Native Application field engineering organization.Deliver against tight deadlinesSupport and contribute to departmental goalsContribute and create enablement material, labs and presentationsTest pre-release software to ensure technical accuracy of the content where neededRequirements:C1 English level (Spanish is a strong plus)At least 1-year experience in a technical roleExperience in computer sciences, Development, a technical fieldExperience in writing and editing technical and enablement content in EnglishAbility to write clear and concise text following minimalist writing principlesAbility to learn complex concepts quickly and explain them clearly for a technical audienceSolid planning, scheduling, and prioritization skillsKnowledge of information design, structured writing, XML, other markup languages is a strong plusKnowledge of HTML, CSS, and experience with Web publishing is a strong plusThis position is eligible for TanzuChallenge referral campaignTeamTanzuCategory : Engineering and TechnologySubcategory: Technical WritingExperience: Manager and ProfessionalFull Time/ Part Time: Full TimePosted Date: 2021-02-09VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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