Why You'll Love Cisco Customer Experience is team of extraordinary technical experts whose #1 focus is to help customers deploy and operate...
Why You'll Love Cisco
Customer Experience is team of extraordinary technical experts whose #1 focus is to help customers deploy and operate their networks effectively, while delivering the best possible customer experience. Your success is validated through excellent financial results, growing customer satisfaction metrics, industry recognition, and employee satisfaction scores.
What You'll Do
You will collaborate with Cisco customers, partners, account teams, and other TAC engineers to independently troubleshoot & debug product problems. Our engineers require analytical skills and technical knowledge to solve product and network problems of moderate to high complexity. You will effectively utilize moderate to complex lab setups to recreate and solve problems. Lastly, you will act as a technical guru and provides support on a world-wide basis at a peer level.
Who You'll Work With
The Data Center Routing and Switching TAC team is made up of highly-responsive and self-driven technology experts who love what they do: Enabling our Customers by enabling Cisco Technology! The team further specializes in: Collaboration, Data Center, Security Voice, Wireless, Routing, and Switching. You will provide 2nd/3rd level technical support on a worldwide basis 24 x 7 x 365 to Cisco customers, partners, account teams, and other TAC engineers.
Who You Are
We are looking for team members that are trained in Data Center Switching products and IP Routing technologies. Using on the job training, team members provide support for Nexus 9K, Nexus 7K, 3K, 4K and 5K/2K suite of switches (both hardware and software) as well as Routing technologies used to interconnect network devices.
Minimum Qualifications:
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