Systems Administrator III - 652759

Company: Computer Technologies Consultants, Inc. (CTC)
Location: Hanover, Maryland, United States
Type: Full-time
Posted: 26.MAY.2021

Summary

Systems Administrator III - 652759 Hanover, MD Are you passionate about technology and the mission served in the DoD and the Intelligence ...

Description

Systems Administrator III - 652759

Hanover, MD

Are you passionate about technology and the mission served in the DoD and the Intelligence Community? Does stability and the ability to be placed on overhead when a contract ends, or project funding dries up appeal to you? Do you prefer to work for a company that strives to take care of their people and has a family atmosphere rather than to be just another corporate number?

CTC has a tremendous opportunity for you to join a key player in the Intelligence community that is poised for tremendous growth in the next few years due to the focus on providing advanced computer-based solutions to the government. Some of the projects include Blockchain prototyping for improved data security and identity management, 3D and V/R Geospatial applications development and Business Process Management (BPM) applications and workflow enhancements. This future expansion can provide you with the opportunity to work with cutting edge technologies with the potential for rapid career growth.

WHAT'S IN IT FOR YOU?

* Extremely competitive levels of compensation
* Monthly employee utilization bonus program
* Comprehensive Benefits package including PTO, Fully Vested 401k w/matching contribution, Paid Holidays, HSA &FSA options, 100% paid dental and vision, no cap on tuition and certification reimbursement
* Up to $10,000 Sign-On Bonus
* Flexible work schedule
* Stable company that will place you on overhead if/when the position loses funding until they find you a new position to work

JOB DESCRIPTION:

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

RESPONSIBILITIES:

* Provide support for implementation, troubleshooting and maintenance of IT systems
* Manage the daily activities of configuration and operation of IT systems
* Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
* Provide assistance to users in accessing and using IT systems
* Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
* Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
* Provide support for the escalation and communication of status to agency management and internal customers
* Optimize system operations and resource utilization, and perform system capacity analysis and planning
* Provide support for the dispatch system and hardware problems and remains involved in the resolution process
* Provide in-depth experience in trouble-shooting IT systems
* Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
* Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
* Support the design of systems, mission architecture and associated hardware
* Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
* Analyze and resolve complex problems associated with server hardware, applications and software integration

REQUIRED QUALIFICATIONS:

* Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required
* Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree
* Experience configuring and managing virtual environments
* Experience with patch management
* An active TS/SCI with Polygraph suitable for immediate employment with the National Security Agency

 
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