Staff Platform Field Engineer - Cloud Native Readiness

Company: VMware, Inc.
Location: Dallas , Texas, United States
Type: Full-time
Posted: 18.NOV.2020


Search JobsJob DescriptionOur CompanyAt VMware, we believe that software has the power to unlock new opportunities for people and our planet...


Search JobsJob DescriptionOur CompanyAt VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. VMware's compute, cloud, mobility, networking, and security offerings form a digital foundation that powers the apps, services, and experiences that are transforming the world. Since our founding over two decades ago, our 33,000+ employee community and ecosystem of 75,000 partners have been behind the technology innovations transforming entire industries - from banking, healthcare, and government to retail, telecommunications, manufacturing, and transportation. Every day, we work to solve our customers' toughest challenges through disruptive technologies like edge computing, artificial intelligence, blockchain, machine learning, Kubernetes, and more - to define the digital foundation that will accelerate the next wave of innovation. Ready to build? So are we. Join VMware's exciting Modern Applications Business Unit (MAPBU) Team, made up of products and services under the Tanzu portfolio. We help customers build, run, and manage their most critical applications. We build applications with velocity to run in a cloud-native environment, run open-source Kubernetes with consistency, and manage our customers' entire footprint with confidence to help them achieve their business outcomes.YouYou are unique: as an exceptional, passionate, customer-facing, hands-on leader, as a Staff Field Engineer you will help customers transform to realize the benefits of modern applications and architectures on the VMware Tanzu portfolio. You will also work closely with the Tanzu engineering and Solution Engineer (SE) teams to transform our customers' way of building and running their software. You are a problem solver, team leader, mentor, the thought of collaborating with a team to help companies transform to meet the challenges of tomorrow excites you.The TeamAt VMware, we believe that Kubernetes, and by extension, Modern Applications, will transform the next generation of enterprise infrastructure and applications the way Virtualization and Java have in the past. Customers are looking to containers to avoid lock-in with public clouds, and the industry has aligned around Kubernetes as the orchestration engine for these containers. The complete Tanzu portfolio consists of products and services that transform how enterprises build and operate modern applications on Kubernetes. The Platform Services team helps customers derive the value of Tanzu technology to deliver container application platforms' benefits.Staff Field Engineers are responsible for:Delighting our customers by ensuring successful outcomes to their platform and application journeys.Hands-on deployment and optimization of complex architectures, and advancing customer thinking and awareness within the Modern Applications spaceThe ideal candidate is action-oriented, collaborative, a continuous learner has strong customer presence and must have a desire to contribute to VMware's intent to capture modern application workloadsPrincipal Duties and Responsibilities:Mentoring teams executing on customer engagements both as a member and leader of a team for complex engagements is expectedDesigning, deploying and operationalizing platforms built on Kubernetes, designing for storage integration, container networking, service routing, observability, and platform securityDriving platform adoption by working with the application, strategy and portfolio teams to embrace modern practices around developer workflow, application enhancements, build and packaging, application lifecycle, and observabilitySupporting a written culture and contributing to our technical content librariesWorking with customer platform engineers to minimize and automate toilDesigning and implementing continuous integration and continuous delivery processes to deliver customer apps to production, fostering a culture of ongoing process improvementHelping with pre-sales, conferences and general Kubernetes evangelism as time permitsBecoming an influential member of the broader Open Source and Modern Applications ecosystem, contributing to Kubernetes SIG's, Meetups and similarBeing a member of an effective remote teamDeveloping content, producing high-quality artifacts for marketing, sales, and productGiving guidance to and receiving guidance from: customers, teammates, and leadership where neededAssisting all team members when they are stuck, and helping others level up their skills by providing kind and direct feedbackPreferred Skills:These are the things we really need you to be experienced in. You:Are an amazing communicator, able to communicate complex ideas simplyLead by doing and appreciate the value of achieving outcomesHave proficiency in Linux & CLI useHave worked with VM and/or containerized infrastructureHave experience programming in any languageKnow the difference between waterfall and agile software delivery and have experienced agile software delivery at some point in your careerAre familiar with application developer challenges, interests and deployment patterns for Modern ApplicationsHave experience working with a production distributed systemTechnologies That Could Come In Handy:You are a fast learner. You have a proven ability to learn new skills and new technologies. We commonly encounter the following technologies in our work and having exposure in some of these areas will be helpful. We will provide you with time to learn the things you need!Kubernetes, OpenShift, Cloud Foundry, Docker, Mesosphere, Rancher, Chef, Ansible, Puppet, or related automation/orchestration toolsLinux - As the de facto base operating system for all public cloud providers and Modern Applications technologies, effective skills working with Linux on the CLI are required.Networking & Security - Some of the more complicated scenarios which occur with Modern Applications projects and technologies involve both east/west and ingress/egress networking and security considerations.Reliability Engineering - A drive towards constant iteration and improvement of technologies and processes is a fundamental part of being successful with Modern Applications projects and technologies.Go & Programming - Some of our projects require building and extending tooling and projects. Go is the de facto language of cloud infrastructure, so if you've written apps in Go, that's fantastic. If you haven't, we'll help you learn Go. Having experience with any modern language is acceptable as a starting point.Cloud Hyper-scalers - Amazon Web Services, Microsoft Azure, Google Cloud experienceOther Requirements:Bachelor's degree in relevant field or alternative education such as boot camp graduate or relevant professional experience5+ years of experience in a technical pre-sales, support, or consulting roleKnowledge of and operational experience with methodologies related to agile and DevOpsAbility to travel up to 50% of the timeLocations: RemoteTeamTanzuThis position is eligible for TanzuChallenge referral campaignVMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:VMware is committed to the principle of equal employment opportunity for all employees and to providing employees wi

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