Sr. Business Consultant SME - Telecom

Must be a SME within Telecom BSS & OSS domain with strong consultative solution selling experience .In depth understanding of fixed, mobile,...

Must be a SME within Telecom BSS & OSS domain with strong consultative solution selling experience .In depth understanding of fixed, mobile, IoT & convergence domains and related markets

Job Summary:

Sr. Business Consultant SME - Telecom

Responsibilities:

• Identifying, assessing and solving complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors.
• Lead Solution discussions with customer and internal solution groups and HCL product partners to provide appropriate telecom solutions from leads.
• Analyze, interpret and translate clients' business needs into rigorous Business and System Solution documents for strategic business project solutioning.
• Manage and participate in the capture and definition of all stakeholder requirements and agreement on their prioritization
• Designing new business processes based on customer requirements and conduct user review sessions and run stakeholder agreement meetings applying thought leadership in leading the transformation
• Driving enterprise business, application and integration architecture
• Helping solve key business problems and challenges by enabling an architecture transformation, painting a picture of, and charting a journey from the current state to a "to-be" enterprise environment
• Implementing programs/interventions that prepare the organization for implementation of new business processes

Experience and Qualification:

• Must be a SME within Telecom BSS & OSS domain with strong consultative solution selling experience
• In depth understanding of fixed, mobile, IoT & convergence domains and related markets
• Strong telecom industry background experience and knowledge of BSS/OSS in B2C, B2B, B2B2X areas to be able to lead telecom Transformation project
• Business Systems (BSS)- Strong Experience in Designing E2E BSS Solutions across Sales, Marketing, Finance, Product Management, Care areas for Tier-1 CSPs is must.
• Hands-on experience in major telecom industry B/OSS COTS (Amdocs, Netcracker, Comarch, Ericsson etc.) is must.
• Must have mastering knowledge around TM Forum Standard, Processes
• Experience in 5G Network - architecture, implementation or design, thorough understanding of core concepts like network slicing
• In depth understanding of various CRM, Billing, Order Management and Product Catalogue COTs products
• Operations System (OSS): Experience in infrastructure, understanding of network architectures and knowledge of new age technology like SDN (Software Defined Networking) & NFV (Network Function Virtualization), EPC, 5G
• In-Depth understanding of Intelligent Networks, NOC/SOC, self-organizing networks.
• AI/ RPA / Blockchain Exposure - Experience in Identifying/ implementing use cases of AI, RPA & Blockchain in Telecom industry