Solution Support Engineer

Company: Robert Half
Location: Woburn, Massachusetts, United States
Type: Full-time
Posted: 01.MAY.2021
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Summary

Ref ID: 02773590 Classification: Product Support Specialist Compensation: DOE I'm currently working with a company focused on developing ...

Description

Ref ID: 02773590

Classification: Product Support Specialist

Compensation: DOE

I'm currently working with a company focused on developing Black-Chain, AI, and Machine software solutions looking for a Solution Support Engineer to join their Proxy Management team.


You would be the head point for their largest client, responsible for supporting 10-12 end-users troubleshooting any technical issues they may have as well as escalating and monitoring issues to a resolution.


The following experience is required for this role:

- 2+ years with SQL

- Ticketing tracking systems experience

- Enterprise B2B Tech Support and a background in the financial industry is a plus

- Must be client facing and have the ability to communicate to them through a series of outlets (phone, email, chat, etc)


Apply today!



Job Requirements:
SQL, SQL - Structured Query Language, Server Management - Administration, Blockchain

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ).

 
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