Senior User Experience Designer - Automation

Company: IBM
Location: Austin, Texas, United States
Type: Full-time
Posted: 31.AUG.2021
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Summary

IntroductionThomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and...

Description

IntroductionThomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!Your Role and ResponsibilitiesIBM Cloud Pak for Business Automation is looking for a Senior UX Designer to help create the future of work and hyperautomation. Our automation platform helps businesses design, build, and run automation bots, applications, and services on any cloud, using pre-integrated automation technologies and low-code tools. We are seeking an experienced User Experience Designer who will be delivering irresistible solutions which address our customers' most challenging business problems and opportunities. You will be collaborating effectively with Product Management and engineering in agile and lean delivery methodologies. You will demonstrate leadership, technical curiosity, and tenacity to partner with some of the leading technologists in the field of cloud computing.You Will:+ Define scenarios and user flows through design of workflows, flowcharts, storymapping, and prototypes+ Deliver, review and critique the UX Designs of a multi-skilled design team to ensure effective and rich designs (great interaction, visual styling, consistent and appropriate use of voice and tone, etc.)+ Work with UX Designers, Visual Designers, Researchers and Product Managers to understand users' needs and behaviors for the industries in which they work+ Translate findings into usable, useful, effective, and efficient user experiences+ Clearly and quickly deliver ideas to cross functional teams+ Provide information verbally and visually through low and mid-fidelity renderings and clickable prototypes+ Work with Visual Designers and Developers to bring concepts to life while maintaining UX best practices+ Participate in and lead UX activities (in person and remote) such as user/design research and workshops, in an Agile environment+ Test and validate working hypotheses with users through usability testing of wireframes, tree testing, card sorting, clickable prototypes, and published product, and participate in design critiqueRequired Technical and Professional Expertise+ 4+ years of demonstrated experience solving complex user problems+ Portfolio and work samples including user-centered design skills, complex experiences such as flows, scenarios, personas, etc. (any fidelity), and sketches to mid-fidelity interactions (show your process)+ Ability to work closely with technical staff to understand product's technical limitations and design solutions that meet user's needs even with tight constraints+ Understanding of Design principles and their applicationPreferred Technical and Professional Expertise+ 7+ years of experience in design, preferably in designing complex enterprise products+ Attention to detail in the language and relationships of design elements in the experience+ Experience creating clickable prototypes and telling stories to influence product teams+ Successful track record participating in interdisciplinary teams informed by stakeholder and user inputs+ Bachelor's Degree or related experience in User Experience Design, Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science, Information DesignAbout Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.Your matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.*Well-being programs to support mental and physical health.*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).*Select educational reimbursement opportunities.*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.*Giving and volunteer programs to benefit charitable organizations and local communities.*Discounts on retail products, services, and experiences.We consider qualified applicants with criminal histories, consistent with applicable law.IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.Being is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

 
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