Senior User Experience Designer - AI Applications

IntroductionThomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and...

IntroductionThomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!Your Role and ResponsibilitiesAt IBM, our design philosophy is to help guide people so they can do their best work. Because of designers at IBM, planes and trains take off on time, bank transactions complete in the blink of an eye, and the world remains safe. The team you'll be helping to lead is part of the worldwide design organization for AI Applications. AI Applications is an organization in IBM that is responsible for AI-enabled solutions that assist our customers in making more informed and data-driven decisions about how to manage their business. You will be a Senior Designer on IBM Maximo, a market leading suite of applications that are used for the maintenance and operations of large physical assets such as bridges, solar plants, and roller coasters. We are looking for an experienced designer to help mentor and enable a cross-disciplinary team to deliver great end-to-end customer experiences.This position is hybrid (part time remote/part time on site). Locations include Lowell, MA, Research Triangle Park, NC or Austin, TX.Responsibilities+ Enable, drive and lead one or more projects, managing project tasks and deliverables using agile methodologies.+ Set high-level design goals to ensure a consistent and engaging experience. Analyze complexity, simplify workflows, identify the right problems to solve.+ Drive alignment by collaborating with designers, developers, marketers and product managers to drive a shared understanding of user's needs and behaviors.+ Translate research into outstanding user experiences, steward design from concept to final code. Creation of key UX artifacts such as concept maps, storyboards, taxonomies, prototypes, patterns, information architecture, workflows and design specifications.+ Develop and playback interaction concepts to the larger team and be able to clearly explain design choices through employing prototypes at different fidelities to communicate design intent.+ Identify new components, patterns, and templates to be incorporated into the design standards while working with other designers across the organization to ensure consistency.+ Provide mentorship and guidance to junior members of the design team, improving the work while growing the designers. Foster a team culture of diversity and transparent collaboration.+ Advocate for and facilitate human centered design in everyday work and client meetings.+ A flexible, creative, and positive mindset.Required Technical and Professional Expertise+ Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design, visual design and design best practices.+ At least 5+ years of experience in solving complex user problems through user interface design, creating mock-ups and prototypes (low- and high- fidelity), as well as documenting interaction patterns for product UI.+ Experience creating user scenarios for usability testing, task analysis, workflow design, layout & composition and reporting conclusions in well-developed documents.+ Experience with design tools (Sketch, InVision, or Adobe Creative Cloud).+ Strong communication, storytelling, and documentation skills.Preferred Technical and Professional Expertise+ Experience in mobile design and delivery+ Experience in enterprise software design and deliveryAbout Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.Your matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.*Well-being programs to support mental and physical health.*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).*Select educational reimbursement opportunities.*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.*Giving and volunteer programs to benefit charitable organizations and local communities.*Discounts on retail products, services, and experiences.We consider qualified applicants with criminal histories, consistent with applicable law.IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.Being is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.