Salesforce Technical Architect - Specialist Master

Company: Deloitte
Location: San Francisco , California, United States
Type: Full-time
Posted: 22.MAY.2020

Summary

SalesforceTechnical Architect - SpecialistMaster Customer Marketing is creating a new model for a new age-we're an agency and a consultancy....

Description

SalesforceTechnical Architect - SpecialistMaster Customer Marketing is creating a new model for a new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at our core. We help clients reimagine how profits are made, how relationships are created and led we reshape the landscape of work and rewire the high-reaching fabric of entire industries. That's the power of driving disruption. That's Deloitte Digital. Work you'll do A Specialist Master at Deloitte has deep expertise in a subject area and works within an engagement team to identify the organization's needs, defines the business or technology architecture, plans how large projects will be delivered, oversees the solution design and implementation, manages the progress of the team and activities, and confirms work products meet our firm's and the client's quality standards. Additionally, Specialist Masters are expected to mentorcoach staff, contribute to sales activities, and develop eminence through writing papers andor presenting at conferences. A summary of the expectations is provided below bull Client Service Advise client on leading practices and technologyindustry trends, applicationintegration architecture, solution design, and implementation leading practices. Build lasting relationships through day to day interactions with key client managers and staff. bull Delivery Bring the functionaltechnical experience and knowledge to deliver solutions which allow clients to achieve their business strategy. Present technical alternatives and supporting recommendations aligned with the client's business and technology requirements. Contribute to project estimating, planning, contracting and staffing activities. Manage technical andor functional teams to design, build, test and implement enterprise applications. Anticipate, raise, and resolve issues which pose risk to the project. Monitor progress and quality. Track and report status. bull Business Development Participate in sales pursuits as a pursuit team member or subject matter advisor. Participate in the oral presentation of the proposal to highlight relevant experiences that position Deloitte as the preferred supplier. Develop and maintain relationships with client stakeholders to establish and maintain our status as a trusted advisor. bull People Development Perform role of mentor and coach to help others achieve their career objectives. Actively participate in recruiting and onboarding activities. Develop staffing plans and screen candidates for positions on projects. Provide leadership and support for staff on projects and in local offices. Perform regular check-ins with team members and people for which you coach as a part of the performance management process. bull Eminence Contribute to go-to-market and internal initiatives which drive growth of the practice, drive efficiency and profitability, improve quality, and increase the knowledge of our staff. Co-author articles, whitepapers, or presentations. Speak at conferences, universities, or other forums to promote Deloitte's brand. The team Digital Customer Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the "creative digital consultancy" real and in doing so, make new markets. Professionals will serve our clients through the following types of work bullSales Excellence Service Excellence delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities bullDigital Experience creates engaging omni-channel digital experiences across web, mobile, ARVR, voice, gesture, IoT, and video bullFlexible Consumption the commercial strategy, operating model definition, and capability delivery of subscriptionflexible consumption business models bullDigital Foundry a flexible, end-to-end delivery model emphasizing innovation and disruption bullDigitalMix an integrated set of platforms to enable business re-platforming Qualifications Required bull Eight+ years of consulting andor CRM implementation experience bull Four full life-cycle Salesforce implementations with strong expertise in two of the following modules Sales Cloud, Service Cloud, Community Cloud, App Cloud bull Experience managing at least two large-scale full-life cycle implementations of CRM solutions bull Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other) bull Limited immigration sponsorship may be available bull Travel up to 80 (While 80 of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.) bull Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience Preferred bull Previous "Big 4" experience bull Salesforce Certifications bull Experience with Wave Analytics, Lightning, AI, Blockchain Eloqua, Exact Target or Marketo bull Strong oral and written communication skills, including presentation skills in MS PowerPoint and Visio bull Strong problem solving and troubleshooting skills with the ability to exercise mature judgment bull Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical) bull Expertise in other technology domains (Data, Cloud storage, integrations, etc.) How you'll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte's culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals. kwdeldigallddusa kwdeldigsfdcusa

 
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