Process Engineer w/Fintech

Company: Mindsource Inc
Location: San Francisco, California, United States
Type: Full-time
Posted: 09.AUG.2021
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Summary

Role: Process Engineer Location: Austin, TX / San Francisco, CA Full time/Direct hire Industry Experience: Fintech/Crypto/Blockchain/eCom...

Description

Role: Process Engineer

Location: Austin, TX / San Francisco, CA

Full time/Direct hire

Industry Experience: Fintech/Crypto/Blockchain/eCommerce (Banking domain experience candidates not suitable for this role unless if they have any of these listed above)

About the Opportunity:
The Risk Operational Excellence Specialist supports the execution of our Operational Excellence strategy and program based on industry leading continuous improvement processes, systems and practices. This team member identifies and facilitates opportunities for change that can support the future direction of the organization. The position is responsible for the development of tools, methods and programs that will result in significant process improvement within Risk and for our Marketing, Operations, Product, Engineering, Compliance, Customer Service and Finance partners.

At your core, you'll thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. You must also have strong prioritization skills and willingness to roll up one's sleeves to get the job done. Most importantly, you'll drive results and significantly support the growth and adoption of our products, features and services.

What You'll Be Doing:

  • Develop, direct, and execute internal operational excellence/process improvement initiatives to drive effective execution of Risk initiatives / loss mitigation activities and efficiency across business operations activities
  • Work with and influence BU leaders in the development planning process and prioritize improvement opportunities based on strategy and tactical planning objectives
  • Provide guidance, expertise, and/or assistance to internal partners to ensure programs and strategies are implemented and maintained effectively
  • Design new processes, training material, capacity planning in support of new Risk tools, methods, and programs.
  • Process, policies and procedure re-engineering and documentation for efficiency

What We Look For In You:

  • Green Belt in Lean Six Sigma
  • BA/BS degree, preferred
  • Minimum 2 years of direct experience supporting operational teams and continuous improvement transformations in a fintech or technology driven organization.
  • Financial acumen required demonstrated ability to build trust and facilitate consensus among cross functional teams
  • Ability to manage through complexity to identify solutions and deliver results
  • Strong influencing/persuasive skills with a demonstrated ability to influence required different styles at different levels in organization
  • Familiarity with project management principles and application including the ability to manage multiple projects simultaneously and evaluate priorities

Nice to Haves:

  • Working experience within a Risk or Compliance team
  • Certification in project management or program management
  • You either are already or are eager to become an expert in the blockchain and cryptocurrency landscape and will understand how speculators, traders, digital asset exchanges, blockchain money services businesses and financial institutions operate.
  • Familiarity with product management processes and tools
  • Experience working with teams across offices and time zones.
  • Fluent in Chinese.
- provided by Dice

 
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