Quality Assurance Analyst

Company: Bakkt
Location: Alpharetta, Georgia, United States
Type: Full-time
Posted: 06.FEB.2021


Who We Are Bakkt unlocks the $1.2+ trillion of digital assets that is currently held in cryptocurrencies, rewards and loyalty points, gami...


Who We Are

Bakkt unlocks the $1.2+ trillion of digital assets that is currently held in cryptocurrencies, rewards and loyalty points, gaming assets and merchant stored value. We began in 2018 with the vision to bring trust and transparency to digital assets. Through the Bakkt Warehouse and Bakkt Bitcoin Futures and Options contracts, we serve institutional clients in an end-to-end regulated market with true price transparency. For consumers, Bakkt aggregates digital assets to enable instant liquidity and to empower users to trade, transfer and pay however they want. Merchants within the Bakkt ecosystem see a lower cost of payment acceptance, enhanced customer engagement, and decreased loyalty through a variety of redemption options.

For consumers like you, the Bakkt App allows you to aggregate your digital assets to track, spend, and send them in the way that best suits your lifestyle. Bakkt is the only place that puts the power in your hands by enabling all-in-one aggregation. Something like this has never been built before, and we aim to make what was previously thought impossible, possible - leveraging our values of betting big and serving as multipliers on our team. We believe we are more than the sum of our parts and we want you to bet big with us. Now, let's get to the real reason why you're here - how we can work together.

Position Summary:

The QA Analyst will be responsible for defining, creating and executing Quality Assurance functions across multiple projects and functional areas, ensuring that proper QA procedures are followed across the enterprise. The QA Analyst will also be responsible for ensuring QA schedules and QA deliverables are realized. The role requires a person who has a deep curiosity to not only understand business needs but is excited to become a functional expert and advocate for those needs throughout the delivery cycle. He or she should have the ability to assimilate complex ideas and detailed information into effective written, spoken and visual communication.


  • Acts as single point of contact between Project Management, Development and QA for complex projects and/or assigned functional area.
  • Works with team members to ensure requirements, use cases, and user stories are clear, concise, traceable and testable.
  • Explores approaches to remain on task/schedule to keep project moving forward when faced with delays and obstacles.
  • Identifies, reports, tracks and escalates issues discovered during testing and ensures closure on the issues.
  • Participates in all phases of development lifecycle to ensure product meets the needs of our business partners and clients.
  • Facilitates complex group meetings and conducts information gathering sessions.
  • Participates in release meetings ensuring all platform requirements are met.
  • Leads by example and remains positive when faced with obstacles and adversity.


  • 5+ years SDLC QA testing experience or a BA experience
  • Demonstrated experience/examples implementing process improvements to increase efficiency and effectiveness of the QA Team and or product development lifecycle
  • Strong meeting facilitation skills, including ability to coordinate, negotiate, schedule and communicate with all levels of staff
  • Strong experience managing, tracking, reporting and resolving defects identified during the testing process
  • Exceptional organizational skills with proven ability to multi-task, handle multiple assignments simultaneously, and effectively bring discussions and issues to closure
  • Strong analytical and problem-solving skills; ability to think outside of the box
  • Strong verbal and written communication skills
  • Ability to work with minimal supervision
  • Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
  • Experience with Agile/SCRUM methodologies
  • Experience with data analysis tools and / or SQL

Bakkt is devoted to having diversity in its workforce and is proud to be an equal opportunity employer. Bakkt does not make any employment decisions based on race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity of any other characteristic protected by law.

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