Operations Associate, Exchange

Company: Randstad Professionals
Location: New York , New York, United States
Type: Full-time
Posted: 10.JUN.2018


job summary: Do you have 2+ years business experience in back/middle office operations, investment banking, consulting or previous experien...


job summary:

Do you have 2+ years business experience in back/middle office operations, investment banking, consulting or previous experience working with an early-stage company / have tangible experience building something from the ground up?

Our client is seeking an Operations Associate for the headquarter office in Midtown East Manhattan. This role will be key in cost reduction and revenue increase by spearheading process improvement and market initiatives.

location: New York, New York

job type: Contract

salary: $30 - 40 per hour

work hours: 8 to 6

education: Bachelor's degree

experience: 2 Years


Desired Competencies:

  • A strong performer with experience building, redefining and improving business operations processes
  • Bachelor's degree along with outstanding academic achievement
  • Experience and comfort using Excel/Google Sheets
  • An experience with Repo is a plus!


What will you do:
  • Execute all workflows to enable customer deposits and withdrawals of fiat and bitcoin in a controlled environment to reduce risk.
  • Actively engage with users and provide scaled support to resolve their issues, identify user trends, and work with cross-functional partners to resolve issues using technology and automation.
  • Actively partner with Product, Engineering teams and other cross-functional partners to solve problems at scale and to improve the customer experience that optimizes for speed and accuracy.
Please send a copy of your resume and availability to speak about this role.

Click to apply.

skills: Excel, Excel Pivot Tables

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Company Description:

Randstad is a $22.5 billion global provider of HR services and the second largest staffing organization in the world. From temporary staffing to permanent placement to in-house, professionals, search & selection, and HR Solutions, Randstad holds top positions around the world and has approximately 31,100 corporate employees working from its nearly 4,700 branches and in-house locations in 40 countries.

We are a company built on a deep network of expertise that crosses industries and geographies. We recognize that talent comes in different forms, that every business has its unique challenges and opportunities. And our recruiting experts are skilled at marrying talent and business-identifying the ideal professionals for an organization's culture and its teams, its needs and its goals.

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