Network Engineer - Network Planning Engineer

Company: IBM
Location: Durham, North Carolina, United States
Type: Full-time
Posted: 29.AUG.2021
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IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell...


IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.Your Role and ResponsibilitiesAs IBM's products and services span the globe, the Network Planning team works behind the scenes to secure infrastructure for IBM's future - everything from capacity across underwater cables to physical data center space. As a Network Planning Engineer, you combine your deep market knowledge of a given sector with tech industry savvy to negotiate cost-effective solutions to support IBM's infrastructure growth. You'll work with specific project teams on negotiating deals, managing vendor and partner relationships and presenting deal recommendations to our Technical leadership. Your successful negotiations have the potential to save IBM millions of dollars in operating costs and impact every part of the business.The core function of the position that we are looking to create and fill within the Network Planning organization will focus on managing vendor contract obligations post-execution and in parallel with service activation/termination. Responsibilities will include:+ Service Level Agreement (SLA) enforcement+ Monthly invoice review against contract changes/amendments+ Initiation of billing dispute process (internal and external)+ Contracts management / workflow+ Vendor engagement for administrative function+ Monthly reporting - billing and contract analytics+ Cross-functional team engagements between Ops / Eng / PlanningRequired Technical and Professional Expertise+ At least 5 years of full-time experience managing technology/networking-related projects either working directly for a large OTT/Hyperscaler or in direct support of at least one OTT/Hyperscaler+ An ability to think critically and use a data-driven, analytical approach towards solving complex problems+ Deep working knowledge of and experience deploying large telecommunications networks, using the full range of interconnection product suite(s) in Layers 1 through 3, including, but not limited to wavelengths, dark fiber, IP products (Transit/Peering), etc.+ Experience with inter-connectivity requirements within carrier hotels including unique patch panel types and port configurations, fiber cabling infrastructure, connector types, optical distribution frames, and splice trays+ Proven ability to communicate clearly and concisely, using written and verbal communication skills+ Excellent problem solving, influencing and negotiation skills+ An ability to multitask and communicate between multiple internal groups, external providers, and people of varying technical expertise+ English: FluentPreferred Technical and Professional Expertise+ At least 10 years of full-time experience working in telecommunications networks with hands-on knowledge of carrier backbone networking+ Experience with inside and outside plant fiber construction best practices (MPOE, diversity, riser construction, fiber testing, etc.)+ A solid understanding of Internet routing protocols, DWDM, GPON, and transport systems+ Strong background working with spreadsheets, project management tools and network inventory management systems+ Willingness to travel up to 25%About Business UnitDigitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics.Your matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.*Well-being programs to support mental and physical health.*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).*Select educational reimbursement opportunities.*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.*Giving and volunteer programs to benefit charitable organizations and local communities.*Discounts on retail products, services, and experiences.We consider qualified applicants with criminal histories, consistent with applicable law.Being is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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