Lead Digital Strategist

Company: Citizens Financial Group
Location: Westwood, Massachusetts, United States
Type: Full-time
Posted: 14.APR.2021

Summary

DescriptionLead Digital StrategistDigital & Customer Experience is looking for an exceptional and innovative individual to join the team to ...

Description

DescriptionLead Digital StrategistDigital & Customer Experience is looking for an exceptional and innovative individual to join the team to help refine and lead the Digital Strategy of Citizens Bank. This senior leader will support business goals by partnering with key functions across both the Consumer and Commercial bank.Primary responsibilities include:Focus on refining the overall Digital Strategy, identification and evaluation of new areas for investment and supporting strategy execution across our enterprise team and lines of businessesThinks strategically about the entire industry to identify new sources of value for the company and builds the organizational momentum needed to seize breakout growth trajectoriesManage relationships with competitive intelligence and research partnersEnsure recommendations are driven through to implementation by providing thought leadership and, when necessary, stepping in to lead executionPackage strategic and analytical insights that areclear, concise and executive readyDrive and support a range of strategic initiatives, partnering with business lines Coordinate with other strategy teams in the bankPartners with key members of online & mobile, product, technology, operations, and support services team to execute against the long term digital strategyQualificationsRequired Skills/Experience:Excellent leadership and relationship building skillsBest in class analytical capabilities: top notch quantitative, problem solving and conceptual skillsAbility to work effectively in a fast-paced, highly matrixed environment Fast, informed decision makerProactive and self-driven, yet also be willing to take directionAbility to translate complex business concepts into a simple narrative Experience with strategy in digital or financial ServicesStrong prioritization skills and ability to quickly re-prioritize in a dynamic environmentOrganized, controlled, engaged, polished meeting managementExcellent verbal and written communication skillsEducation, Certifications and/or Other Professional Credentials:Bachelor's degree required; BA in Marketing, Finance or eCommerce preferred experience7+ years strategy and/or digital experience with at least 5 years driving, defining and shaping overall Digital Strategy.Experience at a leading management consulting firm and/or within a top tier corporate strategy is preferredHours and Work ScheduleHours per Week: 40Work Schedule: M-F#LI-Sourcer1TECHNICAL REQUIREMENTS:Strong knowledge of digital technologies (big data, AI, blockchain, mobility, web/mobile app development)Experience with development life-cycle, release management, and risk & technical debt mitigationStrong understanding of Agile methodologyExperience with digital mWhy Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependent's reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, genetic characteristic, citizenship, veteran or military status, marital or domestic partner status, family status/parenthood, victim of domestic violence, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer/Disabled/Veteran Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Apply

 
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