Journeyman IT Network/Help Desk Technician

Company: SimIS Inc.
Location: Portsmouth, Virginia, United States
Type: Full-time
Posted: 12.JAN.2021


Journeyman IT Network/Help Desk Technician (contingent on award of contract)Location: Portsmouth or Stafford, VAWho We Are: Founded in 2007,...


Journeyman IT Network/Help Desk Technician (contingent on award of contract)Location: Portsmouth or Stafford, VAWho We Are: Founded in 2007, SimIS Inc., is an innovative information technology solution Veteran Owned Small Business (VOSB) that models future environments, requirements and capabilities, and then secures the enterprise from internal and external threats compliant with Federal, State, and industry standard governance to ensure client mission success.Our performance standard is "excellence", with outcomes-based quality focus in our services and products, guided by our core values of: honesty (in word and deed), relationships (confidence and trust with clients and partners), teamwork (shared goals, mission and purpose), loyalty (allegiance to our client and team) and importance of others (work and win as a team). Job Summary: Provides Information Technology customer service to end-users; maintaining Windows and Linux servers/workstations; and ensuring compliance with Defense Information Systems Agency (DISA) Secure Technology Implementation Guides (STIGs). Conducts active directory maintenance for MS products, uses active directory to create user accounts, security groups and group policies. Loads and configures Microsoft Windows and Linux workstations and servers to comply with DISA regulations. Applies STIGs to the workstations and devices according to DISA guidelines. Provides virtual and telephonic services to the end user of finance cryptocurrency analysis applications and tools.Education Required: Associate Degree in one or more of the following:Degree Field Required: Computer Science, Information Technology or equivalent. Years of Experience Required: A minimum of three (3) years in an IT field Desired or In lieu of: Bachelor's Degree preferredSecurity Clearance: Ability to acquire a minimum of a SECRET clearance is required.Travel: Various - Approximately 10%Certifications Required: Have and maintain at least one active certification such as COMPTIA A+, Network+ or Security+ is required within six (6) months of employment. Microsoft and/or Cisco certifications and Microsoft Certified Professional (MCP) certification is highly desired.Knowledge In: Building cloud-native data ingest and aggregation processes that intakes gigabytes of data per day.Systems and services used in the automated acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, assurance, or reception of information to include computers, network components, peripheral equipment, software, firmware, services, and related resources.Providing recommendations on new and replacement IT systems/equipment and developing/documenting IT processes.Training staff in IT applications.Skilled At: Operating and maintaining IT business requirements and selecting systems to meet them.Implementing hardware, software, and network systems.Troubleshooting, developing and ensuring compliance of IT policies/usage.Maintaining IT equipment inventory.Overseeing timely software/security updates.Maintaining intra/internet infrastructure, including cloud servers, groupware, and video teleconference capabilities.Administering cybersecurity policies for all IT systems used by organization personnel. Ability To: Diagnose and fix IT (hardware/software/network) problems, risks, and issues.Install, configure, and update network systems (e.g., routers and firewalls).Install, configure, and update hardware/software systems.Build images for servers, desktop, and laptop systems.Administer and troubleshoot video-teleconferencing capabilities.Administer and troubleshoot groupware capabilities.Experience In: Experience and knowledge of IBM i2 Analyst Notebook (ANB) and i2 connect Db is highly desired.SimIS Offers:Flexible Spending Account (FSA)Medical, Dental, and VisionShort Term Disability (SimIS provides Short-Term Disability benefits at no cost to you)LTDLife Insurance401(k) Savings PlanTuition Assistance ProgramPaid Time Off (PTO)10 Holidays each yearSimIS, Inc. is an AA / EOE / M / F / Disability / Vet / V3 certified / Drug Free Employer

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