IT Manager

Company: Praetorian
Location: Austin, Texas, United States
Type: Full-time
Posted: 14.FEB.2020


Position Overview: Praetorian is actively seeking an IT Manager who is both a zero and a one with the humility to perform day-to-day tactica...


Position Overview: Praetorian is actively seeking an IT Manager who is both a zero and a one with the humility to perform day-to-day tactical support and the experience to provide strategic planning and executive partnership. We're a modern tech stack, with a cloud-based architecture, and Google Beyond Corp design model. As the Manager of IT Operations, you will be responsible for maintaining and creating infrastructure to support Praetorian's growth. Duties will include supporting Praetorian's cloud infrastructure, users hardware and software stacks, incident monitoring, and building processes and procedures that allow us to securely scale.

From software hacking to hardware hacking, we help secure everything from cryptocurrency exchanges and space telescopes to autonomous vehicles and the electric grid. You will have the opportunity to work with some of the best security engineers in the world who hail from organizations such as Amazon, CIA, Facebook, Google, Microsoft, NSA, Redhat, Sun Microsystems, and US Air Force. As an Inc. Best Places to Work, Inc. 500 | 5000, CyberSecurity 500, and Austin Fast 50 Award recipient, we are seeking an individual that understands the professional and personal growth attached to this opportunity and who has the corresponding internal drive to maximize it.

Career opportunity:
  • Join an industry with massive socio, economic, and political importance in the 21st century
  • Work alongside some of the best and the brightest minds in the security industry
  • Leave an indelible mark on a company where individual input has real impact
  • Be recognized, internally and publicly, for your implementation Google's Beyond Corp model
  • Align your career trajectory with a hyper growth company that is on the move

Core responsibilities:
  • Perform tactical activities such as desktop and cloud support for end users
  • Assist people operations with on-boarding and off-boarding employees
  • Maintain an up-to-date cyber risk strategy based on current business risk analysis
  • Support and provide information security guidance to product development teams
  • Maintain a secure environment where the protection of customer data is paramount
  • Standardize and streamline tech stacks across physical offices, desktop, and cloud environments
  • Define, communicate, and enforce information technology policies and procedures
  • Support sales in documenting and sharing security control standards with our customers
  • Maintain capital and operational expenses budget in conjunction with business requirements

Accountable for:
  • Maintaining the confidentiality, integrity, and availability of the environment
  • Ensuring the service level agreements for end-user support are met
  • Operating information technology within the allocated defined as a percent of revenue

Required qualifications:
  • Current practical, "hands-on" experience with modern tech stacks and architectures
  • 4+ years of experience with SaaS solutions and architectures
  • 8+ years of experience in IT operations and IT security
  • Prior capital and operational budget responsibilities
  • Prior experience in a hyper-growth and/or start-up environment
  • Bachelors degree in computer science, engineering, or information systems

Desired qualifications:
  • Experience with Google's Beyond Corp design model
  • Experience with cloud infrastructure such as Google Compute
  • Experience with micro services and container technologies such as Docker
  • Experience with cloud identify management technologies such as OKTA and Yubikeys
  • Experience with cloud end-point detection and response products such as Carbon Black
  • Experience with cloud based productivity apps such as GSuite, Github, Salesforce, Marketo, etc.
  • Experience with wireless cloud infrastructure such as Unifi
  • Experience with desktop support including Mac OSX and JAMF
  • Familiarity with NIST Cybersecurity Framework

Desired behaviors:
  • Ability to 'helicopter' up and down from frontline tactical issues to executive level strategy
  • Relentless restlessness to improve the back-bone of the company
  • Fanatical obsession with providing positive user support and user experiences
  • Extreme paranoia in the protection of customer and user data
  • Ability to maintain high levels of output and work ethic
  • Personable individual who enjoys working in a team-oriented environment
  • Comfort dealing with ambiguity in an environment where we build the plane as we fly it
  • Ability to anticipate future needs and proactively implement solutions to address them
  • Ability to work within constraints and to challenge the status quo
  • Ability to self-direct work, orient to action, and truly own the position in a hyper-growth environment
  • Ability to multi-task and prioritize competing interests

If this position is wildly successful, in one year you will have:
  • Taken complete ownership of IT responsibilities, both tactical and strategic
  • Successfully maintained the confidentiality, integrity, and availability of the environment
  • Successfully met service level agreements for end-users
  • Implemented new technology and process that improved productivity, reduced cost, and increased security
  • Seamlessly scaled the IT with business growth at or under the allocated IT budget

Compensation package includes:
  • Highly competitive salary
  • Annual performance-based incentive compensation
  • Employee stock option plan
  • Annual budget for training, certifications, and conferences
  • 70% company coverage on health insurance premium
  • 4% company 401K matching vested immediately
  • No formal vacation policy with flexible hours and working environment

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

We are committed to an inclusive and diverse Praetorian. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.

We ask that you please include a few paragraphs about yourself and what you are passionate about in your application.

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