Infrastructure Site Technician - Houston, TX

Company: Collins Aerospace
Location: Houston, Texas, United States
Type: Full-time
Posted: 14.AUG.2021
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Date Posted:2021-07-23-07:00Country:United States of AmericaLocation:07: Building 07 Houston TX 18050 Saturn Lane, Houston, TX, 77058 USA Th...


Date Posted:2021-07-23-07:00Country:United States of AmericaLocation:07: Building 07 Houston TX 18050 Saturn Lane, Houston, TX, 77058 USA This position is for a staff IT Support technician who is under moderate supervision. Conduct moderately complex documentation activities. Coordinates installation of moderately complex hardware and software. Assists in orienting, training, and assigning work of technical/business support employees. Primary Responsibilities: • Works under moderate supervision to provide assistance in one or more disciplines within IT, (e.g. business and technical application, IT infrastructure, security and compliance, desktop support, database maintenance etc.). • Conduct moderately complex documentation activities, including installation procedures, configuration procedures, etc. • Provides end users with desktop and system support to solve moderately complex problems. • Coordinates installation of moderately complex hardware, software, operating systems and network hardware. • Identifies system operation problems and recommends actions for problem solving, system maintenance, updates, upgrades and enhancements. • Checks and analyzes operating system or application log files regularly to verify proper system performance. • Coordinates with development and business teams to analyze and discuss user needs. • Assists with risk assessments and execution of data tests to ensure system functionality. • Installs, configures, administers, supports and maintains systems, including associated hardware assets. • Identifies, prioritizes, researches and resolves problems. • Recommends systems modifications to reduce user problems. • Supports disciplines within the function. • Enters, reviews and analyzes data in databases. • Ensures data integrity, makes decisions affecting user access, documents and records attributes, and formulates database query and retrieval scripts. • Performs a variety of duties in support of computer, network and client server units. • Reviews input and output data to verify adequacy, appropriateness, completeness, and adherence to quality standards. Basic Qualifications:AA/AS degree (or other 2-year post high school training) with a minimum of 8 years relevant experience OR In the absence of a HS diploma, GED OR A/AS degree, 10 years of relevant experience is required OR A Bachelor's degree in the appropriate discipline and 2 years of relevant experienceMust be a U.S. Person/Permanent Resident "Green Card" holderMust be willing and able to travel locally 5 to 10% of the timeMinimum of 3 years of working PC Deployments and/or inventory managementSelf-motivated, proactive and proven ability to adapt well and work with different teams within organizationDemonstrated ability to use hard data and metrics to back up assumptions and evaluate outcomesAbility to operate as an individual contributor to get the job accomplished in a quality and efficient mannerExcellent customer service and communication skillsMust be well organized and able to work effectively under time pressurePreferred Qualifications: Industry accreditations are Preferred (ITIL)Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies? Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent, and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there's no better place to be right now than in digital. If you're an agile thinker who enjoys utilizing modern technology to make big improvements, then you're a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today! Collins Aerospace Diversity & Inclusion Statement: Diversity drives innovation; inclusion drives success . We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility. WE ARE REDEFINING AEROSPACE. Some of our competitive benefits package includes: Medical, dental, and vision insuranceThree weeks of vacation for newly hired employeesGenerous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy optionTuition reimbursementLife insurance and disability coverageOptional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legalOvia Health, fertility and family planningEmployee Assistance Plan, including up to 5 free counseling sessionsRedbrick - Incentives for a Healthy YouAutism BenefitDoctor on Demand, virtual doctor visitsAdoption AssistanceBest Doctors, second opinion program and more! Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.Note:Background check and drug screen required (every external new hire in the U.S.)Drug Screen only performed on re-hires who have been gone for more than 1 yearAt Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms

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