Infrastructure Project Manager

Company: First Tier Technology LLC.
Location: Jersey City , New Jersey, United States
Type: Full-time
Posted: 11.SEP.2019


Our direct client, a Top Tier Brokerage Firm, offering an electronic trading platform for the trade of financial assets including common sto...


Our direct client, a Top Tier Brokerage Firm, offering an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed-income investments, is looking for an Infrastructure Project Manager in their Jersey City, NJ corporate location.

At First Tier Technology, we believe the core strength of our organization lies with the people who are our most valuable assets and enablers of success. We view ourselves as enablers and providers of a positive and supportive environment, which motivates our employees, facilitates achievement, and creates consistent and high levels of performance. Our clients are some of the most highly regarded Financial Services & Investment Banks in the US!

IT Project Manager

Skills: Project Manager, Technology Infrastructure, Agile, Microsoft Office (PowerPoint, Visio, Word, Project, Excel, Outlook); Slack; WebEx; Jabber; Confluence; SharePoint.

Length: 1 year++

Location: Jersey City, NJ

Potential for travel

Need to work east coast hours, supporting releases which can take place on nights/weekends.


The TIS Project Manager is a servant leader who is responsible for leading enterprise technology projects and programs. This role partners with Sponsors and Program Managers to advocate for the project, clarify goals, understand constraints, secure resources, and remove impediments. The TIS PM collaborates with Stakeholders and Project Team members to define, prioritize, and complete tasks to achieve milestones and troubleshoot issues/risk. This role is responsible for engaging Stakeholders and Project Team members, creating and managing the detailed and milestone plans, defining and implementing the communication strategy, identifying issues/risk and potential solutions, and providing transparency into the health of the project.


Advocate for the Project/Program

  • Demonstrated strong belief in the value of the engagement and confidence in the delivery team
  • Work with sponsor(s) to articulate the strategic vision and goals of the engagement

Communicate, Communicate, Communicate

  • Listen, consult others, and communicate proactively
  • Define communication strategy
  • Establish meeting cadence and ground rules; ensure there is a specific goal, desired outcome, and documented results for each meeting/workshop; publish meeting artifacts in the document repository
  • Create and manage collaboration channel(s) on Slack
  • Create and manage project artifacts in a centralized repository (sharepoint or confluence)
  • Create and manage work repository (Jira and/or MSFT Project); publish high level milestone plan on document repository
  • Provide timely and accurate updates (Reports) on the health of the engagement; tailored to impacted audiences and posted to the document repository
  • Review engagement health, accomplishments, and high level issues/risk with stakeholders
  • Effective use of video conferencing and other tools to enable a collaborative work environment for geographically diverse teammates
  • Develop and openly communicate self-insight

Build Effective Teams and Partnerships

  • Demonstrate an interest in others and foster an environment of inclusiveness
  • Listen with the intent to understand and adapt to the needs of the team
  • Establish strong relationships that continue to strengthen after the project goals have been achieved
  • Recognize and reward the contributions of others
  • Work with stakeholders to define resource needs
  • Build strong, engaged teams; ensure expectations and deliverables are clearly articulated
  • Motivate and coach teams to build team cohesion
  • Recognize and address behaviors that are counterproductive to the team and meeting objectives
  • Demonstrate collaborative leadership behaviors
  • Develop effective partnerships, build trust, and function as a thought partner

Manage the Work and Deliver Results

  • Shield team from external interferences so they can stay focused on delivery and quality
  • Work with Project Team members to define deliverables/milestones; include underlying tasks, dependencies, resources, and effort
  • Filter through copious amounts of information, identify trends, and present findings in an easy to comprehend manner
  • Create a comprehensive plan and ensure it reflects current status of each task/milestone
  • Create high level milestone plan and integrate into Program and TIS Portfolio Roadmaps, as appropriate
  • Review action items and hold self and team accountable for follow through
  • Navigate complex release management environments

Identify, Assess, and Mitigate Issues, Risks, and Constraints

  • Work with Project Team members to identify risks and issues
  • Anticipate and assess impact of missed deadlines and scope changes
  • Anticipate and assess issue/risk impact on the health of the engagement
  • Determine if team can resolve or if an escalation is warranted
  • Create and manage a centralized source of project issues/risks
  • Define and implement escalation thresholds, procedures, and resources
  • Assess project constraints and work with project team and stakeholders to identify alternatives
  • Foster creativity and empowerment

Optimize End User and Client Experience

  • Create and manage the change management plan
  • Identify and engage communication, talent management, and project stakeholder resources to support creation of the user reference site and corresponding materials; defines what, why, when, how, and actions required
  • Support the end users and Clients through implementation of the change and ensures an optimized experience


  • 4 Year College Degree or Equivalent Experience; Management, Business, or Management Information Systems
  • Minimum 10 years progressive project management to include enterprise technology programs
  • Project Management Professional certification preferred; Agile Scrum Certification a plus; strong understanding of project management methodologies and agile principles/values required
  • Financial Services industry and infrastructure experience, preferred
  • Project Management Skills: Facilitation, Negotiation, Team Building, Verbal & Written Communication, Analytical, Collaboration, Organization, Problem Solving, Conflict Resolution, Decision making, Influence, Change management, Risk management, Budget planning, Agile principles & values, Leadership
  • Soft Skills: Follow Through, Bias toward action, Emotional Intelligence, Attention to Detail, Self-motivated, Solution minded, High Energy, Ownership, Commitment, self-aware, learning agility, Effective under pressure, Professional conduct, Client Core Values, Adaptive, Multi-task, Inclusive, Positive attitude, Think big, Teamwork, Individual Contributor
  • Technical Skills: Microsoft Office (PowerPoint, Visio, Word, Project, Excel, Outlook); Slack; Webex; Jabber; Confluence; Sharepoint
  • Military education or experience may be considered in lieu of civilian requirements l

- provided by Dice

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