System Administrators at IBM are responsible for defining and supporting new and existing IBM Z systems, including coor...
System Administrators at IBM are responsible for defining and supporting new and existing IBM Z systems, including coordinating the technical resolution of Customer and IBM infrastructure problems through knowledge in platform design and development. You will assist teams with different skills and from different service providers to resolve problems and return systems to operational status.
**What You?ll Do**
+ Gathering information from and collaborating with customer and technical teams to identify functional (e.g., the technical requirements for making the desired solution work) and non-functional requirements (e.g., change management processes to help ensure a smooth transition)
+ Identifying technical solutions for moving from ?source to target? by conducting infrastructure verification to ensure components are working as designed prior to launch, monitoring status to identify potential problems and implementing upgrades or patches
+ Diagnosing and resolving escalated Level 3 problems, including performing analysis and developing and implementing customized solutions
+ Updating technical teams on project statuses
+ Performing 3rd level support related to all customers? infrastructure issues, correcting design defects and developing solutions to stabilize customer environments
**Who You Are**
You have the aptitude to learn and apply knowledge quickly. You possess basic knowledge of local area network components to support problem resolutions, and employ system management software (like SW Distribution or Remote Control SW) for use in customer environment. You can facilitate communications between the technical team, customer and internal organization to fulfill customer. You are confident in your knowledge of applying NWS process, and can wield your knowledge of all techniques (e.g., Systems Management, Client Operational Software, customer-specific and business applications, client hardware configuration and printing environments) to achieve high levels of customer satisfaction through issue resolution.
**Who We Are**
Our open source conversion has spawned multiple offerings, and this new ecosystem allows our solutions to play an exciting role across many industries including healthcare, transportation, and business analytics; as new customers from different industries continue to engage us to tackle their toughest problems. We are looking for top talent?.. **JOIN US.**
\#linux #ISV #systemz #architect #logic #UNIX # #Watson #sysadmin #
**Required Technical and Professional Expertise**
In addition to effective communication and problem solving skills, you will possess 10+ years? experience in?
+ Working as a System Administrator of Linux on Z and zOS
+ Strong knowledge of IBM Z computer architecture
+ Cloud and Open Source community development processes and tools
**Preferred Tech and Prof Experience**
+ Experience in developing technical solutions for clients and collaborating across business units
+ Demonstrated teamwork including assigning and tracking work to more junior employees
+ Performance tuning open source databases
+ Understanding of Blockchain technology and deployment
+ Systems Z software and hardware background/experience including developing and debugging ASM on this platform
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.