Who we are Cisco's Customer Experience (CX) organization is one of Cisco's fastest growing teams, and the CX Product Portfolio Development (...
Who we are
Cisco's Customer Experience (CX) organization is one of Cisco's fastest growing teams, and the CX Product Portfolio Development (PPD) group is transforming how Cisco thinks about delivering value to our customers & partners via our product portfolio. The Office of Programs & Transformation is charged with driving continuous alignment, change effectiveness, operational efficiency and continuous delivery for the Product Portfolio Development group. In this time of unprecedented change, we are looking for top talent to lead business critical capabilities that will redefine success for Cisco and our customers.
What You'll Do
This role is core to CX Portfolio Product Development's (CX PPD) vision and strategy of demonstrating best in class agility at the enterprise level. CX PPD Engineers are the heart and soul of scaling agility. In order to achieve these ambitious goals, we need the skills, ways of working, processes and infrastructure to accelerate value delivery and be future ready.
The Director, Engineering Excellence is a trusted advisor to our engineering and product development organization. You will set and execute a strategy that moves CX PPD towards a cloud-native, modern architecture across our portfolio. In doing so, you will enhance delivery predictability, quality, scalability and reliability, while streamlining our tools and codifying best practices.
You will be seen and recognized as a thought AND practice leader, who not only establishes and scales best practices, but also demonstrates craftsmanship as an engineer & architect.
Who You'll Work With
Residing in the Office of Programs & Transformation, this role will blur organizational boundaries and break down silos to drive business alignment and cohesion across our architectures. Every day and every interaction will be unique, but you will likely engage with a diverse representation of engineers, product owners, product managers, business units, IT and CX leadership.
Specifically, you will:
Qualifications
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here's how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (30 years strong!) and only about hardware, but we're also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. .
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