Digital Channels Product Manager

Company: Insight Global
Location: Santa Clara, California, United States
Type: Full-time
Posted: 17.APR.2021
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The Product Manager for our Administration platforms is responsible for the delivery of an Administration framework that will support a mult...


The Product Manager for our Administration platforms is responsible for the delivery of an Administration framework that will support a multitude of enrollment and maintenance functions. The framework will support multiple experiences including both a client facing solution, as well as the internal bank user's experience. Our goal is to build a simple and intuitive process for maintaining user access, balanced with the ability to provide an enhanced level of granularity many clients require. The successful candidate will manage our Digital Banking Administration experience for all clients, across all segments.The right candidate will be responsible for representing the voice of the customer and the vision of the product in an agile delivery model and represent these to the engineering teams to which you are assigned. You are responsible for working with key stakeholders from across the company to bring a voice and story to the customer feature requests, new product features and technical features that the team will develop. You will order and manage the backlog of user stories and product defects to ensure that the work defined for the team is meaningful to the customer, yet realistic and attainable for the development teams. Minimum Requirements• B.S. degree or equivalent experience required. MBA is a plus.• 7+ years Online Banking, Cash Management, and/or Treasury Management product experience.• 3+ years of product experience in the payment or financial services industries, preferably serving commercial/business clients.• 2+ years experience with agile software development.• Subject Matter Expert using the Jira and Confluence tools.• Strong industry expertise in client enrollment management, SOX Compliance Reporting, and entitlement management.• Understanding of traditional and emerging payment rails and systems (e.g., SWIFT, domestic/ACH-like payments, real-time payments, blockchain, etc.)• Demonstrated experience in handling large data sets.• Exceptional interpersonal and communications/presentation.• Strong technical acumen• Demonstrated understanding of industry, technology, marketing, and product trends related to Digital Banking.• Passion for driving toward an excellent client experience• High degree of professionalism with the ability to influence and effect change within an organization• Creative, strategic thinker with outstanding business acumen and breadth of vision• Microsoft office suite, including strong Excel, PowerPoint and presentation skills Desired SkillsCertified Product Owner (CPO), Scaled Agile for Enterprise (SAFe) or similar certifications

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