DevOps Engineer for Watson Natural Language Understanding

Company: IBM
Location: Durham, North Carolina, United States
Type: Full-time
Posted: 29.AUG.2021


IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell...


IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.Your Role and ResponsibilitiesThis position can be in one of the following locations: Littleton, MA; San Jose, CA; Raleigh, NC; New York, NY; Austin, TX, and Cambridge, MA.Join a creative, tight knit, high performing team in designing and developing cloud solutions for the future of NLP! We care as much about tackling difficult technical problems as we do work life balance and social meetings and are not afraid to take on high impact, highly visible work that brings our NLP technology to products across IBM's diverse portfolio!The Watson Natural Language Understanding service uses machine learning to analyze large amounts of text and extract metadata like entities, keywords, sentiment and emotion to provide actionable insights in order to solve difficult business problems. We're a high-performing, fast-paced, agile team with the mission to continuously improve our Natural Language Understanding cloud service with new features and capabilities while optimizing scalability and performance. We deploy and serve a large number of machine learning models for our enterprise customers from a diverse set of industries. We are proud of the state-of-the-art, scalable and performant machine learning infrastructure we have built, and we are now significantly expanding our team!As a DevOps Engineer on the Watson Natural Language Understanding team, you'll work closely with global leaders in machine learning and AI to manage, deploy, and maintain new features in Watson's Natural Language Understanding service. You'll work in an agile, collaborative environment to develop innovative CI/CD tools and processes, keeping microservices crucial to the Watson Natural Language Understanding service running in tip-top shape.In your first 6 months, you'll+ Learn from former team members both our legacy codebase as well as our new unified serving architecture+ Keep our stack in compliance with enterprise legal requirements+ Partner with SREs to deploy and maintain the service in data centers around the world+ Implement automation to get features to production faster+ Become the tech lead for the deployment and operations of the NLU stack+ Take responsibility for the service in productionOur Stack+ Node.js and Elixir serving APIs+ Java machine learning cluster+ Python / TensorFlow-based NLP library+ C++ (legacy component)Required Technical and Professional Expertise+ Experience building, deploying and maintaining containerized microservices+ Experience with testing and deployment pipelines, and experience using Continuous Integration (CI) and Continuous Delivery (CD) principles+ Experience with Docker, Kubernetes and Jenkins+ Experience with production grade object oriented languages (e.g.. Java, C++, Go, Python, Node)+ Experience with agile development practices+ Good written and verbal communication, with the ability to present complex ideas to technical and non-technical team membersPreferred Technical and Professional Expertise+ Knowledge of Operators+ Knowledge of API Design/development using gRPC and REST+ Knowledge of working with databases+ Knowledge of machine learning lifecycleAbout Business UnitIBM's and Cognitive software business is committed to bringing the power of IBM's and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.Your matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.*Well-being programs to support mental and physical health.*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).*Select educational reimbursement opportunities.*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.*Giving and volunteer programs to benefit charitable organizations and local communities.*Discounts on retail products, services, and experiences.We consider qualified applicants with criminal histories, consistent with applicable law.Being is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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