Design Thinking Facilitator

Company: IBM Corporation
Location: Austin, Texas, United States
Type: Full-time
Posted: 29.MAY.2021


Introduction Thomas J. Watson said it best: "Good design is good business." Visualization is critical to discovering data-driven insights a...



Thomas J. Watson said it best: "Good design is good business." Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities

Enterprise software doesn't have to be boring. And designing enterprise software doesn't have to be boring either. The IBM Cloud & Cognitive Software Design organization needs an experienced Design Thinking Facilitator who deeply cares about creating an experience-first culture today.

Who We Are

We work within product teams and across entire portfolios to make IBM products better for our users. The best thing about working in Cloud & Cognitive Design is the people we work with. In joining our design team, you'll be in the company of craft-beer brewers, aviation lovers, and Left Shark fans. We've got yoga teachers, turtles, and terrariums. Our group is made up of those with years of deep research and design expertise and brilliant university hires using new tools and methodologies. We share our methods and tooling across IBM, and continually teach each other new and best practices.

The Role

Primary responsibility is running a variety of Design Thinking workshops for product teams, which has 150+ designers supporting a wide range of products. This includes meeting with workshop sponsors to understand their goals, prepping the workshop, delivering it (either in person or remotely), and then working with the team to take the results back into their daily jobs. Workshops range from high level strategy sessions with executives to writing user stories for a specific product with a technical team. Candidates are expected to be familiar with many Design Thinking methods and how to match the right method to the problem being solved. Facilitators are expected to identify workshop challenges and proactively work to resolve them. Candidates must be available to travel as much as 25% of their time.

We live in a moment of remarkable change and opportunity. The convergence of data and technology is transforming industries, society and even the workplace. There's no doubt cloud's adoption has been explosive - by 2020, at least 50% of IT spend will be on cloud. New roles are being created that never existed before to meet the demands of this transformation. We are looking for talent to usher in the next era of cloud computing. We're hiring. Join us.

Preferred work locations: Austin, TX, Research Triangle Park, NC & San Jose CA


#Facilitator #DesignThinking #Workshops # Design # #Product

Required Technical and Professional Expertise

* 3 years of experience facilitating Design Thinking workshops
* Expert in Design Thinking methods
* Design experience a plus

Preferred Technical and Professional Expertise

* 4 years of experience in professional business communications including demonstrated presentations

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