Design Thinking Facilitator

Company: IBM
Location: Austin, Texas, United States
Type: Full-time
Posted: 01.MAY.2021


Introduction Thomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights an...


Introduction Thomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on! Your Role and Responsibilities Enterprise software doesn't have to be boring. And designing enterprise software doesn't have to be boring either. The IBM Cloud & Cognitive Software Design organization needs an experienced Design Thinking Facilitator who deeply cares about creating an experience-first culture today..*Who We Are* We work within product teams and across entire portfolios to make IBM products better for our users. The best thing about working in Cloud & Cognitive Design is the people we work with. In joining our design team, you'll be in the company of craft-beer brewers, aviation lovers, and Left Shark fans. We've got yoga teachers, turtles, and terrariums. Our group is made up of those with years of deep research and design expertise and brilliant university hires using new tools and methodologies. We share our methods and tooling across IBM, and continually teach each other new and best practices..*The Role* Primary responsibility is running a variety of Design Thinking workshops for product teams, which has 150+ designers supporting a wide range of products. This includes meeting with workshop sponsors to understand their goals, prepping the workshop, delivering it (either in person or remotely), and then working with the team to take the results back into their daily jobs. Workshops range from high level strategy sessions with executives to writing user stories for a specific product with a technical team. Candidates are expected to be familiar with many Design Thinking methods and how to match the right method to the problem being solved. Facilitators are expected to identify workshop challenges and proactively work to resolve them. Candidates must be available to travel as much as 25% of their time. We live in a moment of remarkable change and opportunity. The convergence of data and technology is transforming industries, society and even the workplace. There's no doubt cloud's adoption has been explosive - by 2020, at least 50% of IT spend will be on cloud. New roles are being created that never existed before to meet the demands of this transformation. We are looking for talent to usher in the next era of cloud computing. We're hiring..*Join us.*.*Preferred work locations:* Austin, TX, Research Triangle Park, NC & San Jose CA.*Keywords* \#Facilitator #DesignThinking #Workshops # Design # #Product Required Technical and Professional Expertise + 3 years of experience facilitating Design Thinking workshops + Expert in Design Thinking methods + Design experience a plus Preferred Technical and Professional Expertise + 4 years of experience in professional business communications including demonstrated presentations About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners. Your matters to you when you're looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever. About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:.12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19..World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals..Well-being programs to support mental and physical health..Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.)..Select educational reimbursement opportunities..Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe..Giving and volunteer programs to benefit charitable organizations and local communities..Discounts on retail products, services, and experiences. We consider qualified applicants with criminal histories, consistent with applicable law. Being is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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