Computer Operations Support Analyst

Company: General Dynamics
Location: Not Specified, Colorado, United States
Type: Full-time
Posted: 27.AUG.2021
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Responsibilities for this Position Computer Operations Support Analyst Job ID: 26 USA-CO-Schriever AFB Required Clearance: TS/SCI Poste...


Responsibilities for this Position

Computer Operations Support Analyst

Job ID: 26

USA-CO-Schriever AFB

Required Clearance: TS/SCI

Posted Date: 8/3/2021

Category: Technicians/Technical Support

Employment Type: Full Time

Hiring Company: General Dynamics Mission Systems

Basic Qualifications

Bachelor's of Science degree or Technology degree, a related specialized area or field is required, plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience.


Department of Defense TS/SCI security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Responsibilities for this Position

Put your engineering talent to the ultimate test. At General Dynamics Mission Systems, we create the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. The work we do is so advanced our teams often redefine what's possible for the world. If you want to be a leader with the company that delivers smart solutions for our nation's challenges, this is your opportunity.

We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between.

In our highly collaborative and global environment, you'll analyze the effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and participate in the tactical planning for completion of identified project segment. Essentially, you'll perform research and engineering laboratory functions involving the layout, building, testing, troubleshooting, and repairing devices, assemblies, subsystems, and systems as well as perform technical activities which impact the proposal, system level design, detail design and manufacture of advanced electronics systems.

General Dynamics Mission Systems is looking for a Computer Operations Support Analyst to support operations with the Missile Defense Agency. The selected candidate will be part of a team that reports to the C2BMC Watch Officer (CWO) and performs daily system monitoring, operations and maintenance of the C2BMC systems in a 24x7 operations and test environment. The candidate will provide first level technical support to the warfighter and perform initial troubleshooting of all local C2BMC hardware, software and networks. The candidate will document and report all events/issues to the CWO and receive tasking and direction from the CCC for all operations, test & real world events. The candidate will also assist in all hardware/software installations as directed by the local SMEs and create and maintain user accounts as directed by the local ISSO.

What you'll experience:

* Technologies that aren't just top-notch, they're often top-secret
* A team of bold thinkers committed to exploring what's next
* Opportunities to gain new knowledge - as it's discovered

What you bring to the table:

* A Bachelor's degree in systems engineering, a related specialized area or field and a minimum of 5 years of relevant experience or a Master's degree and a minimum of 3 years of relevant experience; Agile experience preferred
* Substantial use, understanding and tailoring of systems engineering concepts, principles and theories
* Substantial proficiency with requirements management & system modeling tools
* Ability to recognize various architectural patterns, apply them appropriately, understand strengths/weaknesses within those architectures and develop architectural variations as necessary
* Ability to lead technical security tasks for the Cyber team and Cyber products
* Assist Task Order managers with Basis of Estimates for Cybersecurity sections for proposal efforts
* Experience with Assessment and Authorization packages using the Risk Management Framework
* Ability to operate and sustain the C2BMC mission systems and/or training systems environment for operational and training missions supported by C2BMC's presence in the Missile Defense Integration & Operations Center (MDIOC). Training systems support to include operating as necessary the Distributed Training System (DTS) Control Center (DCC) to train, qualify, certify, and maintain Warfighter proficiency at operating locations
* Experience monitoring systems management applications and software, generating ad hoc queries in response to queries and various troubleshooting scenarios and recommends/directs courses of action as appropriate
* Experience performing level 1 systems maintenance and installation activities for both operational and training environments
* Experience providing Help Desk support functions/assistance as required based on area of technical expertise/experience
* Experience analyzing logs and system performance and identifies any anomalies for further analysis/correction, Response to faults (errors), other incidents and user reported issues/outages
* Ability to performs other systems support/communications duties as assigned
* Familiarization with and execution of various systems related operating instructions, checklists, and related tactics, techniques and procedures

What sets you apart:

* Active contributor to the achievement of business objectives
* Creative thinking with the ability to multi-task
* Contributes to the development of innovative principles and ideas
* Effectively leads complex assignments; interacts with both customers and end-users
* Experience administering, managing and monitoring both systems hardware and software in a complex, heterogeneous computing environment consisting of Sun Solaris, Unix, Windows systems/servers and Cisco, Juniper and other network components
* Experience supporting training activities interfaces with and answers warfighter DCC related questions, assists the warfighter on C2BMC utilization, supports pre-event training, and the post training debrief
* Participates in meetings and daily stand ups with C2BMC operations and training leadership, JFCC-IMD and other war fighter external organizations and other Commands on matters related to systems operations and security issues affecting C2BMC mission systems and systems interfaces
* Utilizes trouble ticketing and master station logs to document and update problems encountered/resolved and related actions taken on a daily basis
* Coordinates with inter- and intra-organization personnel and customers on related areas of interest related to C2BMC and supporting system operations
* May be required to review DCC training scenario data to determine accuracy and assessing C2BMC simulation performance, and participate in White Cell conferences as necessary, to support DCC training scenario execution
* Willingness to assume added qualifications to perform other crew positions-including network management/enterprise control and network defense dependent on need and personal capabilities
* Ability to understand and act upon conflicts with diplomacy and tact, relating to network management, network security and configuration control
* Demonstrates strong project management and organization skills, including the ability to draft clear and concise reports and to brief daily network operations summaries and pending issues and concerns to senior leaders and a larger audience
* Experience and knowledge of C2BMC System or Missile Defense Systems

Candidate must meet minimum requirements of DOD 8570 IAT II certification (Security +, etc).

Company Overview

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high performance team!

General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran

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