Computer Operations Support Analyst

Company: General Dynamics Mission Systems, Inc
Location: Colorado Springs, Colorado, United States
Type: Full-time
Posted: 05.AUG.2021
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Basic Qualifications : Bachelors of Science degree or Technology degree, a related specialized area or field is required, plus a minimum of ...


Basic Qualifications :
Bachelors of Science degree or Technology degree, a related specialized area or field is required, plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience. CLEARANCE REQUIREMENTS:Department of Defense TS/SCI security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Responsibilities for this Position:
Put your engineering talent to the ultimate test. At General Dynamics Mission Systems, we create the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. The work we do is so advanced our teams often redefine whats possible for the world. If you want to be a leader with the company that delivers smart solutions for our nations challenges, this is your opportunity. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers missions in cyber, RF, undersea, interstellar and everything in between. In our highly collaborative and global environment, youll analyze the effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and participate in the tactical planning for completion of identified project segment. Essentially, youll perform research and engineering laboratory functions involving the layout, building, testing, troubleshooting, and repairing devices, assemblies, subsystems, and systems as well as perform technical activities which impact the proposal, system level design, detail design and manufacture of advanced electronics systems.General Dynamics Mission Systems is looking for a Computer Operations Support Analyst to support operations with the Missile Defense Agency. The selected candidate will be part of a team that reports to the C2BMC Watch Officer (CWO) and performs daily system monitoring, operations and maintenance of the C2BMC systems in a 24x7 operations and test environment. The candidate will provide first level technical support to the warfighter and perform initial troubleshooting of all local C2BMC hardware, software and networks. The candidate will document and report all events/issues to the CWO and receive tasking and direction from the CCC for all operations, test & real world events. The candidate will also assist in all hardware/software installations as directed by the local SMEs and create and maintain user accounts as directed by the local ISSO.What youll experience:Technologies that arent just top-notch, theyre often top-secretA team of bold thinkers committed to exploring whats nextOpportunities to gain new knowledge - as its discoveredWhat you bring to the table:A Bachelors degree in systems engineering, a related specialized area or field and a minimum of 5 years of relevant experience or a Master's degree and a minimum of 3 years of relevant experience; Agile experience preferredSubstantial use, understanding and tailoring of systems engineering concepts, principles and theoriesSubstantial proficiency with requirements management & system modeling toolsAbility to recognize various architectural patterns, apply them appropriately, understand strengths/weaknesses within those architectures and develop architectural variations as necessaryAbility to lead technical security tasks for the Cyber team and Cyber productsAssist Task Order managers with Basis of Estimates for Cybersecurity sections for proposal effortsExperience with Assessment and Authorization packages using the Risk Management FrameworkAbility to operate and sustain the C2BMC mission systems and/or training systems environment for operational and training missions supported by C2BMCs presence in the Missile Defense Integration & Operations Center (MDIOC). Training systems support to include operating as necessary the Distributed Training System (DTS) Control Center (DCC) to train, qualify, certify, and maintain Warfighter proficiency at operating locationsExperience monitoring systems management applications and software, generating ad hoc queries in response to queries and various troubleshooting scenarios and recommends/directs courses of action as appropriateExperience performinglevel 1 systems maintenance and installation activities for both operational and training environmentsExperience providing Help Desk support functions/assistance as required based on area of technical expertise/experienceExperience analyzing logs and system performance and identifies any anomalies for further analysis/correction, Response to faults (errors), other incidents and user reported issues/outagesAbility to performs other systems support/communications duties as assignedFamiliarization with and execution of various systems related operating instructions, checklists, and related tactics, techniques and proceduresWhat sets you apart:Active contributor to the achievement of business objectivesCreative thinking with the ability to multi-taskContributes to the development of innovative principles and ideasEffectively leads complex assignments; interacts with both customers and end-usersExperience administering, managing and monitoring both systems hardware and software in a complex, heterogeneous computing environment consisting of Sun Solaris, Unix, Windows systems/servers and Cisco, Juniper and other network componentsExperience supporting training activities interfaces with and answers warfighter DCC related questions, assists the warfighter on C2BMC utilization, supports pre-event training, and the post training debriefParticipates in meetings and daily stand ups with C2BMC operations and training leadership, JFCC-IMD and other war fighter external organizations and other Commands on matters related to systems operations and security issues affecting C2BMC mission systems and systems interfacesUtilizes trouble ticketing and master station logs to document and update problems encountered/resolved and related actions taken on a daily basisCoordinates with inter- and intra-organization personnel and customers on related areas of interest related to C2BMC and supporting system operationsMay be required to review DCC training scenario data to determine accuracy and assessing C2BMC simulation performance, and participate in White Cell conferences as necessary, to support DCC training scenario executionWillingness to assume added qualifications to perform other crew positionsincluding network management/enterprise control and network defense dependent on need and personal capabilitiesAbility to understand and act upon conflicts with diplomacy and tact, relating to network management, network security and configuration controlDemonstrates strong project management and organization skills, including the ability to draft clear and concise reports and to brief daily network operations summaries and pending issues and concerns to senior leaders and a larger audienceExperience and knowledge of C2BMC System or Missile Defense SystemsCandidate must meet minimum requirements of DOD 8570 IAT II certification (Security +, etc).

Minimum Salary:
USD $69,782.00/Yr.

Maximum Salary:
USD $118,818.00/Yr.

Salary Note:
This is the likely salary range for this position. This is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Company Overview:
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas.Given the nature of our work and who we are, we value trust, honesty, alignment and transparency.We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose.You will also enjoy a flexible work environment where contributions are recognized and rewarded.If who we are and what we do resonates with you, we invite you to join our high performance team!General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce.EOE/Disability/Veteran

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