CME/Partner - Business Consulting

Company: Infosys Limited
Location: Richardson, Texas, United States
Type: Full-time
Posted: 14.AUG.2021
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IC NAM Regional Leader - Communications, Media, and Entertainment VerticalThe Role:Infosys Consulting (IC) is seeking to hire a motivated, e...


IC NAM Regional Leader - Communications, Media, and Entertainment VerticalThe Role:Infosys Consulting (IC) is seeking to hire a motivated, entrepreneurially minded consulting leader to lead our North America Communications, Media and Entertainment (CME) Advisory practice. As a North America practice leader, you will drive profitable growth for the IC organization, using sound business building skills and strong commercial focus. You will collaborate with local and global Infosys practice leaders to build, sell and deliver new, integrated and differentiated solutions such as Lean Telco: Cost optimization and restructuring for communications services providers front office and back office operations and IT) leveraging technologies such as Automation, IoT, Blockchain, AI/ML, Cloud and Big Data B2B Growth: Driving revenue increase through new 5G enabled products and services launch, customer retention with cross-sell and upsell strategy and creating new partner ecosystem for platform based business models Digital Experience: Omni-channel experience management for consumers and enterprise customers Responsibilities:Strategic Visioning: Determine and implement strategy for the North America practice - where and how to compete and ensure operational discipline to enable practice growth. Develop strategies to position Infosys Consulting within current and prospective clients.Business Planning: Collaborate with the team of practice leaders, horizontal partners and Infosys sales partners to prepare the business plan for the global practice, estimate sales potential, identify key clients, devise geo strategies, identify collaboration opportunities, and actively contribute to the business planning of the group.Practice Management: Manage practice economics (production, realization, utilization, billing, collections, etc.) and build commercial business in a manner that is consistent with overall firm values. Coordinate appropriate resources to deliver valued services and business results to new and existing clients. Communicate results to the executive-level stakeholders. Provide leadership for new and emerging Strategic Frameworks for delivering client value, helping clients 'Navigate their Next' business environment.Team Building: Strengthen and build a diverse team by attracting leading consulting talent at all levels, creating momentum and employer brand in the market that will attract "A players" who fit the cultureKnowledge Management: Identify and drive the creation of multi-format knowledge assets that present our latest insights and document our credentials with lessons learned. Market Development: Providing thought leadership to build IC brand and create market buzz by publishing whitepapers, POV, podcasts and speaking at conferences and roundtable executive events for CXOsDrive Client Relationships: Identify, build and strengthen professional relationships with senior and C-level client executives, and expand professional network in client organizations. Be well acquainted with clients' business situations, able to speak on behalf of the clients' best interests, or offer countering views of the client executives', if necessary. Opportunity Identification/ Creation: Play an active role in driving lead generation activities, soliciting new accounts and capturing competitive pursuits. Create/ identify multi-million dollar opportunities using visionary industry knowledge, intellectual capital, background in potential problem areas, knowledge of the shifting market landscape, and Infosys services offerings in order to create engagement opportunities.Proposal Development: Collaborate with other consulting leaders to prepare large proposals and program plans, facilitate Infosys differentiators (like specific consulting frameworks, intellectual property etc.), articulate value proposition, review and fine tune the financials, and lead proposal presentations in order to create a compelling proposition for the client to engage Infosys.Contract Negotiation: Analyze the probability of winning the deal & the criticality of the deal for Infosys, as well as appropriately prepare for negotiations on terms and conditions of the engagement with the client, and obtain confirmation and approval from all internal stakeholders to ensure timely and smooth closure of the deal.Engagement Delivery and Management: Guide the portfolio of projects through intellectual leadership and active partner participation. Review the progress periodically with the team and the client, with a focus on delivering performance improvement across all aspects of the client's operations, always evaluating the potential for enhancement of the bottom line. Recruiting: Plan headcount distribution, identify upcoming skill needs and potential sourcing pools, interview candidates, influence a favorable perception of Infosys as an employer, and decide on offer details to ensure that the practice has the appropriate skills required.Build a High-Performing Team: Be accountable for on-boarding new team members into the practice and/ or project teams. Talent Management: Demonstrate the ability to attract, retain and develop top 10% consulting talent and the next generation of Infosys Consulting leaders. Basic Qualifications: Bachelor's degree 20+ years of leadership experience, with strong sales/relationship management/account management experience Consulting practice leadership experience with expert-level knowledge in CME industry challenges and opportunities (including: Digital transformation strategy, BSS-OSS transformation, sentient telecom operations, 5G network monetization, contact center outsourcing and transformation, and Advanced analytics & data visualization. Ability to travel extensively Preferred Qualifications: M.B.A or equivalent advanced degree 20+ years of leadership experience, with strong sales/relationship management/account management experience with an industry or service offering focus Big 4 or equivalent experience Wide variety of IT and business consulting engagement experience; experience managing large multi-location consulting engagement teams is desirable Global Delivery Model experience About Us:Infosys Consulting is a global management consulting firm helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at . EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

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