Cloud, Client Technical Specialist - Pre Sales

Company: IBM
Location: Durham, North Carolina, United States
Type: Full-time
Posted: 27.AUG.2021


Introduction Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partn...


Introduction Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now! Your Role and Responsibilities.*Client Technical Specialist:* As IBM emerges as the leader in Hybrid Cloud & Artificial Intelligence, IBM Public Cloud portfolio is a key imperative to IBM's corporate strategy. Helping enterprise clients navigate their cloud journey and modernize applications is listed as IBM's CEOs top priority. As an industry leader in driving digital transformation, the Industrial/Manufacturing Market is seeking to hire a Client Technical Specialist (aka Sales Cloud Engineer) for its Cloud Platform Technical Sales Team. This individual will play a critical role in establishing credibility and confidence with IBM's prospective clients by demonstrating and proving IBM's value through its products, services, and thought leadership. This person will work closely with prospective clients, leveraging his/her technical aptitude and drive to envision, determine and communicate how IBM can best serve its clients' unique needs. Client Technical Specialists are technical consultants and advisors to clients, IBM sales teams and/or IBM Business Partners. They understand the client's business requirements, technical requirements and/or competitive landscape. They provide technical sales support which may include: collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; deliver Proof of Concept; develop and deliver technical education via workshops; support critical situations; answer technical questions; and identifying additional opportunities in current engagements. When engaged for a specific opportunity or project, they are responsible for the technical accuracy of the proposed solution. As a consultative, client-facing, technical sales professional, you will be guided by IBM's purpose - to be essential to its clients - actively engaging clients to develop the trust and credibility to help them grow their businesses by solving strategic and tactical business problems with IBM's proven cognitive and cloud technology solutions. Successful candidate will work with our Public Cloud clients and will focus to scale by engaging and supporting IBM's eco-system of partners and providers. Required Technical and Professional Expertise + Experienced level skill of Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) + IaaS: Bare Metal Servers, Virtual Server Instances, Virtual Private Cloud, Cloud Object Storage, VMware, IBM Power Virtual Servers, Networking (Layer 2/Layer 3), Operating Systems, Server Architectures (x86, Power, etc.). + PaaS: Any flavor of Kubernetes, Red Hat Openshift, Cloud Databases, Serverless Code (eg, IBM Code Engine) - all which is directed to app modernization (Developer Experiences), DevOps Tool Chains, Runtimes, Monitoring and Logging. + Experienced level vertical industry knowledge of Industrial Market (Automotive, Aerospace, Chemical & Petroleum, Electronics, and Industrial Products). Ability to articulate business models, industry trends, and technical solutions accelerating their business model. + Develop a strong working relationship with the client's technical staff/C Level Execs to be able to gain their trust and credibility through your deep technical knowledge and subject matter expertise. + Able to envision opportunities, create strong value propositions, design technical solution(s) with the clients' business drivers and demonstrate unique value. + Ability to deliver technical accelerators (such as technical presentations, demonstrations, workshops, proof of concepts, technical Q&A discussions, etc.) and knowing when to team with additional resources to win the technical business. + Ability to work in a matrixed model with multiple peers and multiple leaders. Preferred Technical and Professional Expertise + 5 Years' experience in Enterprise Technical Sales. + 2 Years' experience in Lead data center operations, locations, connectivity. + 2 Years' experience in containerizing Legacy applications into cloud model applications. About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces. Your you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities. Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone. It's time to define your career. About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:.12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19..World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals..Well-being programs to support mental and physical health..Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.)..Select educational reimbursement opportunities..Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe..Giving and volunteer programs to benefit charitable organizations and local communities..Discounts on retail products, services, and experiences. This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. Being is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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