Client Facing Technical Support Developer Summer Intern:2022

Company: IBM
Location: Durham, North Carolina, United States
Type: Full-time
Posted: 29.AUG.2021
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Summary

IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell...

Description

IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.Your Role and ResponsibilitiesStart and end dates for this internship are during summer 2022. (3 months)Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.As a Client Facing Technical Support Developer intern you will:?* Work in an agile, collaborative environment to understand requirements, design, code and test innovative applications, and support those applications for our highly valued customers. ??*?? Employ IBM's Design Thinking to create products that provide a great user experience along with high performance, security, quality, and stability. ?*?? Own the customer experience by solving complex business problems for the world's leading clients.*?? Work directly with the customer to understand and troubleshoot issues, collect data, elicit detailed requirements, then design and implement innovative solutions across multiple industries and sectors as well as governments and agencies.Who You Are:*?? You are highly motivated and have a passion for creating and supporting great products.*?? You thrive on collaboration, working side by side with people of all backgrounds and disciplines, and you have very strong verbal and written communication skills.*?? You are great at solving problems, debugging, troubleshooting, designing and implementing solutions to complex technical issues.*?? You have basic understanding of software development and programming languages.These are office based positions in IBM locations including the following. Opportunities in these locations will vary based on demand & will be deleted as filled:AZ - TucsonCA - Costa Mesa, Emeryville, Foster City, San Francisco, San JoseCT - SouthburyGA - Brookhaven, Sandy SpringsKS - LeawoodMA - Andover, Cambridge, LittletonMN - RochesterNY - Armonk, NYC, Poughkeepsie, Yorktown HeightsNC - Charlotte, Research Triangle ParkOH - ColumbusPA - Blue Bell, PittsburghTX - Austin, Dallas, HoustonVA - HerndonVT - Essex JunctionRequired Technical and Professional ExpertiseBasic knowledge in one or more of the following technology areas: Java, Ruby, Python, Javascript, HTML, CSS, Node.js, Angular.jsPreferred Technical and Professional ExpertiseAdvanced knowledge in one or more of the following technology areas: Java, Ruby, Python, Javascript, HTML, CSS, Node.js, Angular.jsAbout Business UnitNo matter where you work in IBM, you are making an impact. As an Early Professional with IBM, you will be taking on a key role with one of our industry-leading business units to work on the technology that is solving our most challenging problems and changing the way the world thinksYour matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.Location StatementSupplemental 1 employees may be eligible for paid holidays, paid sick time and Employee Stock Purchase Plan.We consider qualified applicants with criminal histories, consistent with applicable law.Being is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

 
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