Business Control - Domain Expert (Consumer, Small Business & Wealth Ma

Company: Bank of America
Location: Jacksonville, Florida, United States
Type: Full-time
Posted: 08.NOV.2018


**Job Description:** Line of Business Description **:** Want to be a part of a family? Join our Bank of America Team! The Consumer, Small...


**Job Description:**

Line of Business Description **:**

Want to be a part of a family? Join our Bank of America Team!

The Consumer, Small Business & Wealth Management Technology organization provides technology support and solutions to our clients across the Consumer, Small Business, Merrill Lynch and U.S. Trust business segments. Some of our accomplishments include:

+ No. 1 in online banking and digital sales functionality, with ~130% YoY using P2P payments via Zelle?.

+ J.D. Power 2018 Certified Mobile App, 24.8MM active mobile banking users, launched digital mortgage and **Erica** - digital AI assistant **-- 9** states where Erica is available.

+ Highest number of patents of any financial firm- 3,200+ patents awarded or pending, 72 Blockchain patents granted or pending.

+ Innovation in wealth management ? Merrill Edge Guided Investing launched new functionality including expanded account types, mobile app integration funding options.

Be a part of great company that?s forward thinking and a leader in the market.

The Chief Operating Office Risk team is looking for top talent to help bring them into the future. The team is enabling a self-service capability platform which will transform the way their associates will focus their responsibilities in support of risk control activities. Identified candidates will not necessarily need risk or financial industry experience; however they will need to have demonstrated competencies in key technology areas and be positioned to recommend strategies that will help continue to reduce risk across the portfolio.

This role will be responsible to apply subject matter expertise to support a culture of risk identification, escalation and timely mitigation of compliance and operational risks. They will be responsible to solve problems analytically by applying a mixture of risk and technology expertise to perform impact assessments and identify root causes in support of the technology control activities. They will be responsible to provide quality assurance in real-time at the task level to provide feedback and training as needed. They will collaborate with members within the Risk and Technology team to identify opportunities to improve control activities.

**Required Skills:**

+ 5+ years of relevant work experience

+ Professional Domain experience in one or more of the following areas:

+ Information Security,

+ Digital / mobile / online experience

+ Robotics / machine learning

+ 3rd party administration

+ Wealth Management

+ Demonstrated increasing levels of accountability and ownership

+ Demonstrated ability to operate as a change agent and drive process improvement across diverse stakeholders groups

+ Strong collaboration and partnering skills with ability to positively influence and motivate teams

+ Comfortable with ambiguous situations, capable of analyzing, simplifying and collaborating to solve complex problems

+ Strategic thinkers, self-starter, organized, versatile, and capable of performing work with minimal management oversight

+ Ability to connect dots and understand impacts of the work that is done and how it can tie into other areas within the team and across GT&O

_Enterprise Role Overview:_

Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Incumbents typically have over 5+ years of risk management and/or LOB/ECF experience. May manage staff.

**Posting Date** : 07/27/2018

**Location** :

Jacksonville, FL, JACKSONVILLE 2, 4802 DEER LAKE DR E,

Jersey City, NJ, 101 HUDSON ST (NJ2101),



- United States

**Travel** : Yes, 5% of the time

**Full / Part-time** : Full time

**Hours Per Week** : 40

**Shift** : 1st shift

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