Business Analyst - Salesforce experience

Company: Synechron Inc.
Location: Charlotte, North Carolina, United States
Type: Full-time
Posted: 11.AUG.2019


Synechron is one of the fastest-growing digital, business consulting & technology firms in the world. Specialized in financial services, the...


Synechron is one of the fastest-growing digital, business consulting & technology firms in the world. Specialized in financial services, the business focus on embracing the most cutting-edge innovations combined with expert knowledge and technical expertise has allowed Synechron to reach $500+ million in annual revenue, 8,000 employees and 18 offices worldwide. Synechron is agile enough to invest R&D into the latest technologies to help financial services firms stand at the cutting-edge of innovation; yet, also large enough to scale any global project. Learn more at:

Synechron draws on over 15 years of financial services IT consulting experience to provide expert systems integration expertise and technical development work in highly-complex areas within financial services. This includes: Enterprise Architecture & Strategy, Application Development & Maintenance, Quality Assurance, Infrastructure Management, Data & Analytics and Cloud Computing. Synechron is one of the world s leading systems integrators for specialist technology solutions including: Murex, Calypso, Pega, and others and also provides traditional offshoring capabilities with off-shore development centers located in Pune, Bangalore, Hyderabad, and Chennai as well as near-shoring capabilities for European banks with development centers in Serbia. Synechron s technology team works with traditional technologies and platforms like Java, C++, Python, and others as well as the most cutting-edge technologies from blockchain to artificial intelligence. Learn more at:

Synechron Inc is seeking Salesforce Business Analyst with in financial services to join our Charlotte, NC team.

Job Responsibilities:

  • Gather requirements from product owner and SMEs, through interviews, surveys, prototyping and worked with teams to identify the gaps and defects.
  • Prepare Business Requirements Document (BRD) and used Requisite Pro to manage, analyze, and convert business requirement into functional requirements.
  • Create Flow Diagrams for UI Wireframes using Balsamiq.
  • Guide the development teams to breakdown large and complex user stories into simplified versions for executions.
  • Generate Salesforce Reports and dashboards.
  • Work on Salesforce workflows and Validation rules.
  • Customize tabs and dashboards for Stakeholders in Salesforce.
  • Design and deploy custom tabs, validation rules, workflow rules, custom dashboards, page layouts, portal documents and custom views to assist power users better utilize the application.

Required Skills:

  • JIRA, Share Point, Waterfall Methodology.
  • SQL queries for QA testing report / data validation etc.
  • UML diagrams, Data Flow Diagrams, Business Process and Data Process Model using MS Visio.

- provided by Dice

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