Blockchain Platforms Customer Engagement Director

Company: Redapt Inc
Location: Woodinville, Washington, United States
Type: Full-time
Posted: 26.JUL.2021
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Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our...


Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our teams focus on delivering innovative solutions and services that power our customers' most demanding applications and enable them to extract powerful insights from data that drive true business value.

The Blockchain Solutions Customer Engagement Director is key role in helping our customers innovate and deliver breakthrough Digital Assets, Data Exchange Networks and Blockchain Distributed Ledger Technology for their end customers. The ideal candidate will have experience leading large-scale digital transformation programs, evaluating different blockchain protocols/platforms to explore solution alternatives. Determine optimal cloud architectures factoring in feasibility, maturity of solutions, cost and time to market.

We are seeking a thought-leader, with real work experience, and the ability to collaborate across functions with clients to build Digital Assets and Blockchain solutions, data platforms and Data Exchange Networks. You will serve as a trusted technical and architectural advisor to deliver solutions in partnership with business teams and technology. You will lead the build-out of the firm's competencies in emerging future state blockchain-based architectures, including tokenization.


  • Understands disruptive forces and the business's economic and financial levers that are susceptible to Blockchain Solutions to effectively guide technology investment decisions.
  • Influence and guide senior customer executives on Blockchain solutions (e.g.: Digital Wallet, Hyperledger, HyperIdentity) and cloud security practices
  • Solid knowledge of the various cryptographic consensus algorithms, fault tolerant systems
  • Understanding of Resource Oriented Programming concepts and constructs
  • Work with Redapt Industry leadership teams to develop and deliver new business through trust and value-led relationships with the key client stakeholders responsible for digital transformation initiatives and play the role of a trusted advisor
  • You will collaborate with Redapt Field CTO, customer sales executives, pre-sales, training and support teams to help partners and customers in their transformation journey.
  • Deliver value - lead high quality delivery of a variety of customized engagements with partners and enterprise customers.
  • Be a thought-leader with industry experience in one or more industry verticals including Retail, CPG, Telecommunication, Financial Services and/or Healthcare
  • Represent Redapt best-practices around innovation, cloud and Blockchain, Digital Wallet, Data Exchange, data platforms, agile software engineering.
  • Partner to create, develop, and improve our execution model based on engagement experience

Professional Qualifications

You possess 10+ years' of experience in each of the following areas:

  • Architecting and implementing enterprise technology applications
  • You have client facing experience with demonstrated experience as a pro-active leader
  • Of professional services in Enterprise Data security and Data Exchange managing teams of developers in delivering disruptive technology solutions

Additionally, you will:

  • Showcase 5+ years + experience working within a digital business or digital agency
  • Have 3+ years of hands-on experience in designing and developing blockchain solutions, including integration into the wider enterprise technology stack
  • A bachelor's degree or equivalent experience
  • Experience managing teams of developers in delivering disruptive technology solutions
  • Deep technical understanding of leading blockchain protocols, strengths and limitations

Knowledge, Skills and Abilities:

  • Background in full stack software engineering and agile delivery
  • Deep technical understanding of leading blockchain protocols, strengths and limitations
  • Strong experience designing, developing, and operating resilient and scalable distributed systems
  • Strong technical knowledge of and experience with cloud-based solutions, including systems integrations, and preferably with Google Cloud (GCP), AWS and/or Azure.
  • Excellent analytical and problem-solving skills
  • Solid understanding of cryptography, encryption and automation
  • Strong interpersonal skills with ability to present and convey ideas
  • Expert business operations experience (e.g., invoicing, SOW, margins, utilization)


  • This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed.

About Us:

Redapt helps companies accelerate their business through innovation. Leveraging AI, machine learning, IoT, modern applications, and infrastructure, we create hybrid and multi-cloud solutions tailored to the way your teams work. By embracing intelligent cloud technologies, your people can create new experiences for customers and prospects, multiply efficiencies, and uncover competitive advantages. Not just another vendor, Redapt partnerships run deep to unleash innovation and explore new digital heights. Modernize. Innovate. Differentiate.

Equal Employment Opportunity:

Redapt is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. All employment is decided on the basis of qualifications, merit, and business need.

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