Architect, Collaboration - Presidio Government Services

Company: Presidio
Location: Reston , Virginia, United States
Type: Full-time
Posted: 16.NOV.2020
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Summary

The key objectives of the Collaboration Architect (CA) are to understand and implement the technical requirements of Collaboration projects,...

Description

The key objectives of the Collaboration Architect (CA) are to understand and implement the technical requirements of Collaboration projects, which include VoIP, Video, Presence, Customer Contact and Collaborative Applications and team management. The CA is also to act as the Federal Collaboration Team Lead to manage project processes, lifecycle and documentation. They need to strive toward the precise development and execution of the process and documentation and to participate in the improvement thereof. The CA is also responsible for mentoring Collaboration Engineers on their team.
DUTIES AND RESPONSIBILITIES:

  • Obtain and retain manufacturer certifications based on organizational and personal objectives.
  • Technical architecture on behalf of Presidio around Collaboration practice technologies utilizing related manufacturers products. Refining deployment architectures presented by the Solutions Architecture Group.
  • Stay current with technology trends, customer needs, and market demand to recommend, modify and implement appropriate solution architectures to align with customer requirements.
  • Understand the following based on specialty; routing, switching, site surveys, video endpoints, video infrastructure, QOS, Core Unified Communications, Enterprise Content Management, Presence and / or Customer contact applications
  • Lead and promote a well organized team environment based on the following values:
    • Ownership
    • Business Comprehension (Professionalism and Certifications)
    • Dependability
  • Ability to assess the customer environment (technical and political) and escalate if required.
  • Participate in the creation, modification and continual improvement of the both the professional services project documentation and the project implementation processes
  • Implement the project processes and documentation and mentor the Senior Collaboration Engineers in their responsibility to take ownership of the BPA (Business Process Analysis) cycle and the project implementation lifecycle
  • Ability to troubleshoot integrated technology issues and maintain an accurate issues list.
  • Serve the Customer to Presidio's standards
  • Other duties as assigned.
Minimum Qualifications:
Education and Experience:
  • Bachelor's Degree or equivalent experience and/or military experience
  • 5-10+ years of relevant job experience
  • The following industry certifications are preferred:
    • CCIE and/or CCDE (voice preferred)
    • CCNP Voice
    • CCDP
    • MCSE
    • CISSP
    • InfoComm CTS-D or Crestron Master
    • TDM/ PBX vendor certifications
  • Expert experience with telephony consolidation and centralization
  • Expert experience in one or more of the following: call center technology, optimizing networks, PBX (Private Branch Exchange) Systems, ACD (Automatic Call Distributor) systems, Layer 2 switching, Layer 3 switching, and/or Routing Protocols
  • Expert experience in SIP technology
  • Hands-on knowledge and experience in routing protocols like BGP4, OSPF, EIGRP, RIP, Ethernet Switching, and multiple layers (1-2 protocols) like Frame Relay, HDLC, or PPP will be helpful
  • Must be highly knowledgeable in IP Networking, enterprise voice solutions, VoIP technology, IPSec, TDM Voice, VoIP CPE, soft Switches, Session Border Controllers, Routers, and Firewalls
  • Expert understanding of SIP, H.323, and Legacy telephony infrastructure
  • Expert understand performance testing methodologies and evaluation techniques
  • Must be a
  • Must be eligible for a US DoD Clearance
  • Excellent communications and documentation skills
  • Must be able to use, Word, Excel, Visio and Project at a minimum
Our Core Values:
At Presidio, our core values define our culture. They are our guiding principles and our fundamental beliefs. We are always looking for top talent that can embody the values listed below.
TEAMWORK
We foster a collaborative, respectful work environment that brings together our diverse talents and extends to our customer relationships. We believe that when everyone is working together, success follows.
EXECUTION EXCELLENCE
We are passionate, practical, responsive and relentless in delivering the right solutions to our customers and partners.
INTEGRITY
We are experienced professionals who work to the highest standards of ethics and honesty.

FORWARD THINKING

We are visionary in our approach, constantly looking ahead to anticipate what's next. We strive to be leaders in everything we do.

ABOUT PRESIDIO

Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DE&I change process across all levels of the organization.
Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.

Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for its customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2019, we serve approximately 7,900 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $3.0 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. For more information visit: .
Digital Infrastructure:
Our Digital Infrastructure solutions help make existing IT infrastructure more efficient, while equipping our clients for a cloud-flexible, mobile-ready, highly secured, insight-driven future. Given the millions of potential configurations across these technologies, our clients rely on our expertise to simplify a highly complex IT landscape, helping to identify and deploy the solutions most appropriate for their business needs. Our Digital Infrastructure solutions scale from workgroup to the largest enterprise requirements.
Cloud:
We help our clients take cloud strategy and adoption to the next level. Through our advanced cloud solutions practice, combined with Presidio's IT infrastructure expertise, we provide private, hybrid, and multi cloud solutions. By closely aligning our services and solutions with our strategic partners Microsoft Azure™, Amazon Web Services™, Intel ® and VMware™ Presidio offers cloud strategy, architecture and implementation services along with application rationalization and migration across the hybrid and multi-cloud data center environment. In addition, our new and innovative Presidio Cloud Concierge solution provides a foundation for Automation and Self-Services across Clouds to improve productivity and drive increased levels of governance and security.
Rather than a "one size fits all" approach, or having to choose between public or private, Presidio tailors a hybrid cloud strategy to meet your unique business requirements. We help our clients accelerate and simplify cloud adoption across the entire IT lifecycle.
Security:
Our comprehensive security risk methodology gives customers the ability to safeguard their environments and critical business data. This includes continuous threat protection and risk mitigation through the Presidio Cyber Risk Management program, a next generation approach that integrates security strategy, assessments, architecture and remediation, and aligns all of these with organizational goals.
Presidio Cyber Risk Management provides clients with a holistic approach for effective security policies and procedures, risk assessment and management, regulatory compliance, incident response, and education and awareness. We use an established risk management methodology and proprietary risk scoring process to provide the IT leader and board of directors with an ongoing view of their organization's risk exposure and remediation path.
Emerging Technologies:
Emerging technologies such as IoT, blockchain and artificial intelligence continue to disrupt current business models, and customers are faced with the task of transforming their organizations to achieve desired outcomes. Increased demand for operational efficiencies, better customer experience and improving safety and security has taken priority. This accelerated rate of change is prompting businesses to align their processes, applications and infrastructure to new consumption and service-based models. For our customers, it means enabling a seamless exchange of data within complex ecosystems to help advance digital transformation.
At Presidio Emerging Technologies, we provide solutions for safety and security, mobile and wireless communications, data collection and analytics using purpose-built, ruggedized hardware and software. Presidio offers validated solutions for Industrial Insights , Connected Transportation , Smart Cities , and Safer Schools .

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