Advanced Workspace Support Technician

Company: General Dynamics Mission Systems, Inc
Location: Dedham, Massachusetts, United States
Type: Full-time
Posted: 03.AUG.2021


Basic Qualifications : Associates degree is required or equivalent experience plus a minimum of 3 years of relevant experience. Due to the n...


Basic Qualifications :
Associates degree is required or equivalent experience plus a minimum of 3 years of relevant experience. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Responsibilities for this Position:
Imagine building your career by developing the solutions that support the mission of our nations service members, intelligence analysts and first responders. Thats the challenge thats waiting for you at General Dynamics Mission Systems. Here you have the opportunity to redefine innovation and excellence for the world. Are you ready? Then make a career move that makes an impact at General Dynamics Mission Systems. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers missions in cyber, RF, undersea, interstellar and everything in between. As an exceptional problem solver, youll respond to and diagnose problems and answer queries regarding computer hardware, software, network and telecommunications systems. Youll install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives, as well as load and verify correct operation of software packages, such as operating system, work processing and spreadsheet programs. Well rely on you to handle 2nd tier problems that the 1st tier or help desk support is unable to resolve by simulating or re-creating end user problems and using all available resources to resolve the issues. What youll experience:Technologies that arent just top-notch, theyre often top-secretA team of bold thinkers committed to exploring whats nextOpportunities to gain new knowledge - as its discoveredWhat you bring to the table:Associates degree or equivalent experience plus a minimum of 3 years of relevant experienceAbility to support of infrastructure services that include servers and storageAbility to perform OS and vendor software patching on serversA working knowledge of some or all of the following is helpful, but not required:SCCMBomgarRemedyIn Tune Console /RSA consoleAternityActive DirectoryLAPS (Local Administrator Password Solution)Wyse Management SuiteDell laptops/desktopsWhat sets you apart:Creative thinking with the ability to multi-taskTeam player who thrives in collaborative environments and revels in team successCommitment to ongoing professional developmentNOTE:This position is on-site. A limited amount of driving is required, so reliable transportation is a must (mileage reimbursement is available)

Company Overview:
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas.Given the nature of our work and who we are, we value trust, honesty, alignment and transparency.We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose.You will also enjoy a flexible work environment where contributions are recognized and rewarded.If who we are and what we do resonates with you, we invite you to join our high performance team!General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce.EOE/Disability/Veteran

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